Eric
Excellent customer service
Excellent customer service. Have been very happy with the service and product thus far.
For 42 Years now, Smith Thompson Security respects your freedom and your wallet. While other wireless companies lock you into contracts with high monthly fees and slow service, we want you to stay because you want to, not because you're forced to. That is our motivation to always serve your family with friendly, fast, and affordable alarm monitoring. We have never increased our $16.95 monitoring rate, ever! And we also offer the best flat rate of $ 29.95 for Home Automation Systems.
Smith Thompson Home Security (smiththompson.com) has 457 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Showing 426 reviews with 5 stars · Clear filters
Eric
Excellent customer service. Have been very happy with the service and product thus far.
Eric B.
Showed up on time. No high pressure sales tactics.
Yolanda E.
Great company No contracts Affordable monthly monitoring Great customer service Friendly and knowledgeable technicians great system!
Sheraly M.
Smith Thompson Entire team deserves 10 Stars. Easy to work with No Long Term Contracts. Friendly customer service.
B. M.
We wanted to install an alarm system after a burglary happened next door. We went with Smith Thompson at the recommendation of a friend. We have been pleased with our service. The install was great. Easy and convenient. The alarm has actually been set off once at 2:30 a.m. due to some crazy wind and they called within the minute to make sure we were okay. It was a relief to know they were actively monitoring since the door was wide open. Could have been a different situation. Super pleased with our service.
Lori D.
I was previously with a competitor home security company for years and finally took the leap and changed. I don’t know why it took me so long! The transition was so easy and the technician was prompt and pleasant to work with. And it’s a bonus that the rates are more competitive. I appreciate the ease of the change!
Keisha
We recently fired another home security company, and went with Smith Thompson, and I am so glad that we did. We accidentally set our alarm off last week, and the Smith Thompson representatives called us within 1 minute to make sure that we were okay. We were impressed! Plus, the monthly fee is super affordable! It's a win-win!
Chad B.
Great service, professional technicians and customer service. No contracts, and a better price. Highly recommended to anyone who needs this service.