smilenicey.comReviews of smilenicey.com

DO NOT order from this company! I ordered a Christmas gift 2 mos ago and now they say it was delivered, but it wasn’t. They will not refund my money.

I ordered 3 for one foundation. Got three packages that cost a fortune instead of just one. Also it is advertised as foundation make-up that changes colour. This is no foundation it is a moisturiser, probably a cheap handlotion that does not change colour! Waiting for a refund!!!

Literally the worst product unless you are a canary. I ordered medium blonde and got a literally laughable canary yellow. No refunds. Just an email saying sorry it isn’t like the product shown on the website ‘due to the lights in the photo”. It’s CANARY YELLOW. Do not order from this site you’ll never get a refund or a replacement. Wish is an upgrade

This company should be reported!! They sent me 2 balloons instead of colour fix foundation, after 2 months of waiting for said product!! They continue to duck & weave via copious amounts of emails, I'm reporting them to my bank & Consumer affairs! 😡😡😡

TOTAL SCAM!!!! STAY AWAY!!!! I finally received my order for the color changing foundation, which of course was the incorrect item. They sent me some discoloration cream. I have been trying to get them to correct the order and they keep responding that their team determined the order was correct!!!! They offered me a refund of $2. I am reporting this company to my credit card next to get my money back as they are not willing to make good on their order. TOTAL SCAM!!!!!

This is NOT a FOUNDATION and is NOT what was described on facebook. I spent $30.00 and received 4 bottles which was moisturizing cream a that made me breakout. All this company is a SCAM!!! DO NOT BUY!!! I WANT A REFUND!!!!

Ordered items with a promised delivery before Christmas. Came to TrustPilot and although the rating wasn't high, decided to proceed because it wasn't low enough to not give the company a chance. The items have not been delivered. Tracking provided by the company is fake and eventually doesn't make sense. When followed up, the company interacted with me for a while then went silent. I purchased via PayPal because of protections they offer. Had to start the process again and the company did interact briefly but with no legitimate responses. Escalated the claim with PayPal and it was denied because of the dodgy consignment number provided by the seller. Rang PayPal and have resolved now in my favour and am waiting for a refund early February. PayPal are just as complicit for going into business with companies that are dodgy.

Received a defective product and they would not replace or refund