Slim Tide Reviews & ComplaintsReviews of slimtide.lovable.app

My experience with SlimTide — Canadian buyers should read this first I purchased three SlimTide orders totaling US$1,014.20 and want to share my experience, particularly for other Canadian customers. The “60-day guarantee” is not 60 days from delivery. I was told the 60 days runs from the purchase date. My purchase was July 13, 2026, but I didn’t receive the products until July 27. The company’s stated deadline was September 11—meaning I actually had only 46 days from receiving the products to use the guarantee. For Canadian customers, there is another important consideration: returns must reach the company’s U.S. warehouse before the guarantee expires. Customer service told me international shipping could take 10–18 business days, which makes the deadline particularly concerning. There are also significant deductions. The company advised that its 20% restocking fee would be US$202.84 on my purchase, plus US$78 for the two opened bottles. I would also have to pay return shipping to the U.S. I was also surprised by a C$56 COD charge when I picked up my package at the post office. I was aware of a shipping charge, but I was not aware of this additional COD cost. The refund process was also disappointing. After communicating with customer service, I was offered a 40% refund of US$405.68, explicitly described in writing as 40% of my US$1,014.20 total purchase. I accepted that offer. However, the actual refund receipts totaled only US$368.80, a US$36.88 difference. I contacted the company about this. They acknowledged in writing that my acceptance was based on the US$405.68 figure, but explained that their payment system had calculated the refund differently and that the transaction was then closed. I asked them to provide the remaining US$36.88 as a goodwill adjustment, but they ultimately refused. I am sharing this review so potential customers—especially Canadian customers—understand the actual timeline, return requirements, potential fees, and refund process before purchasing. My advice: read the guarantee and return terms very carefully and don’t assume that “60 days” means 60 days after your product arrives.

This is a scam, absolutely doesn't work. How companies can get away with it, it just the same as stealing from people who need help and willing to try anything for that help. Karma can be a terrible thing. DO NOT BUY.

Product did not work. Additionally, service is among the worst I’ve experienced. They did not honor the refund that they suggest early in their advertising. Every person I spoke with told me different processes about when to call, dosing, supervisors, how much might be refunded, etc. One agent was not able to calculate 60% of a number with accuracy. Twice I was told that information I had might have just been “lack of information by those representing the product“ and that my information was wrong “regardless of what you were told before“. There is no continuity, no responsibility, no apology, and no rectification of this issue. After a half a dozen phone calls over a number of days and much wasted time, I handed this over to my bank:credit card company for resolution. I could write so much more. Definitely would not recommend.

I wish I could give them -10 stars!! Good luck getting your money back! They require you to contact their customer service to return the product. I assumed there was a return authorization number. I emailed them back and forth. They stalled me until my guarantee window closed!

THIS IS A SCAM!! Useless product and then denying 60 day money back refund when I complained and wanted to return product. Pay Pal found in my favour. Do not trust!!!

Slim Tide is most definitely a scam. I have read nothing but negative comments. I have been using the product for almost 3.5 months, with absolutely no results. While there have been no side effects, there have been no positive effects either. I overlooked the fact that you get sucked in with the "Oprah uses this" video, but took a chance anyway. Easy enough to work into a daily routine but extremely disappointed with no results, not even a pound lost. Waste of money. Don't buy this product.

I ordered and wanted to return and was emailing with Karla Santos in customer service to return for a refund, she has now stopped communicating with me even after sending several emails - I just wanted the name and address to return the Slim Tide - I am very annoyed this this company as they won't respond to my emails now

I was sold after watching a very long video. I usually check reviews but didn't this time and ordered 8 bottles as desperate to lose 20 pounds. i have almost finished 3 bottles taking 2 per day and have not lost any weight!! When I contacted them to return 6 bottles they offered me a refund for $57.00 which I said yes to over a month ago but still not received. They don't even want their own product returned🤔