We've been the go-to source for protective wraps and skins for millions of people, who want to protect their most important devices. Our wraps and exact skins are designed to add style while providing protection. Since 2023, our business has been under new management. We now offer 1-2 business days order processing and 24/7 customer service with guaranteed response time within 24 hours.
Slickwraps (slickwraps.com) has 596 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
Also known as
slickwraps.com
Website
slickwraps.com
Category
Computers & Phones
Location
Wichita, Kansas
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 17% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Poor poor customer service, next to no response to all my inquiries through email. Paid for my wrap for almost 2 weeks before I receive a fake fedex tracking ID. Been try to get an explanation to no avail. I just want my money back. I only have 1 word of advice for anyone who's still deciding whether to buy : DON'T!!!!
NP
Nikollas P.
Horrible customer service/shipping time
Horrible customer service. Ordered my product on the 8th of november, i had a question and contacted them, only getting a reply 3 days later. Its now 21/11, i have no idea when my product is arriving, been trying to contact them with still no sucess, even though they promise 3 day shipping.
Will never shop with them again. Buying Dbrands now.
Response from SlickwrapsJan 10, 2018
FAKE REVIEW
EM
Eduardo M.
awful delays, stay away
stay away, same experience as others. my order with two day shipping has been pending for 2 weeks and they refuse to cancel it.
MP
Magnus Petterson M.
De sender ikke varen.... Men tager betaling
De sender ikke varen....
Response from SlickwrapsJan 10, 2018
FAKE REVIEW
GC
Gregor C.
catastrophic
catastrophic
they have a promise of 1-4 working days shipping time...ok, i order...then, 5 days go by, and my order still in "processing", after many emails and tries to contact customer support, i get same answer as many before i guess. They cant send it, they have high amount of orders, and they will try to do it fast. Nothing about how fast, when, nothing... basically, you are left on the mercy of God and their will when and IF, order will be shipped.
then, i try to cancel my order, as a customer, i should and i do have a right to change my mind, and i let them know, that i do not want to wait that long, and that i want to wish to cancel my order and get refund. Of course, i am ignored.
Posted a comment on Facebook, it got deleted very fast and i got blocked from making any more comments on their Facebook page, so i guess they are very active, just not active with orders or with care for customers.
I will get my money back and i really, REALLY do not recommend you to buy here....go with Dbrand or xtremeskins.co.uk, at least those two are reliable and you wont get screwed.
they deserve ZERO star rating....
UPDATE:
and from catastrophic to abysmal, i opened dispute in paypal, because my order still is not delivered. They ignore my dispute, i escalate it to Claim, they ignored it, and after paypal "woke them up", they sent to paypal tracking nnumber from some other order, which was supposedly delivered, so paypal denied my claim. THEY GAVE FALSE TRACKING NUMBER TO PAYPAL JUST TO SCREW ME AGAIN! TRACKING NUMBER FOR ORDER DELIVERED IN SPAIN and my order should be delivered in Slovenia. This is beyond comprehension....AVOID AT ALL COST
CL
Chachrazed L.
Stay away. You might get what you ordered (if you’re lucky)
Still trying to get a refund (as of 9th of november) for an order placed on the 13th of October.
Item not in stock, no one bothered to tell me that for 3 weeks. They send shipping confirmation with tracking number right after I placed the order so didn’t know about out of stock issue. They later said that email with tracking number sent to me was a computer error. They don't have item in stock and don't know when they'll be getting it and are ignoring my request for a refund. Customer service is a joke. It takes at least 3 days to receive a reply.
Update: This has been resolved through paypal dispute as that seemed the only way to communicate with slickwraps.
Just to clarify this, i'm giving one star not because there was a delay/computer error but because how customer service handled this and refused to refund me the money.
Edit (6th December)
Slickwraps is trying to take my review down. I've been asked to prove that i'm a genuine buyer (i have sent proof to trustpilot).
Slickwraps - if all your energy spent here was going into dealing with your customers and processing orders quickly you wouldn't have 1 star reviews. I rarely give bad reviews but your incompetence is stunning me.
Response from SlickwrapsJan 10, 2018
FAKE REVIEW
SA
Sam
10 day’s after ordering and paying for …absolute rubbish
10 day’s after ordering and paying for my wraps I had to email them and remind them to send it. They emailed me later that day and told me that had just sent it but gave me a fake tracking number. Not happy at all!! AVOID!!
VM
Vinod M.
Really bad customer service
Really bad customer service. The company is extremely slow to ship and respond to customer queries and does not allow you to cancel the order which is illegal since I live in EU and they sell to EU customers so they have to comply with EU regulations which they don't. I had my first and last order with them. Avoid.