Kishen N.
Lost my order 4 times
I have ordered 4 times from the website and all 4 has been lost! Their customer service is horrible, all they provide is store credits which cant be used fully and you'll need to pay for shipping for every order. I have wasted about 40$ ordering from this fraud website. Please stay away from this company and they dont even empathize towards their customers with the fault being theirs.
Response from SlickwrapsJun 27, 2018
Hello, I am sorry for the issue with your recent order and appreciate your patience in this matter. We have made several attempts to get this order to you and to reship your most recent order. Your most recent reshipment left the USA yesterday and is on the way. We need to give that shipment time to arrive and have confirmed that the address you have provided is correct to the best of your knowledge before pushing it back out for other attempts. This shipment will need 5-15 business days to arrive and can take up to 30 days. We can not foresee how long your country (India) will take to process, sort, and deliver your package. If for some reason your most recent reshipment does not arrive in the time frame provided, at that point we do have a shipping option that can take 1-3 business days to arrive with FedEx Priority. That would offer you door to door tracking, but you will be asked to cover the cost for that service which is 14.31. We are sorry for the delay, and we appreciate you working with us on the matter.
