SlickwrapsReviews of slickwraps.com

I have ordered from slickwraps twice. On the first attempt, I was a sent a good skin that I was happy to use. On my second order (and this was a big one because it included 2 phone skins and a laptop skin), I had the most terrible experience a consumer could ever have. I placed my order (#3537294) on the 29th of November. The order was stuck in processing for a long time. I contacted the customer service who replied back that they were busy because it was the holiday season and that they would ship my skins soon. I waited patiently and finally got an email that it was shipped. I received this email on Dec 28 (I was very patient). I tracked the shipment and it apparently reached UK mainland on 10th January. Nothing happened after that. I contacted FedEx, who had no idea (on the 1st of Feb) where the package was and assumed that it was with customs. On the 28th of Feb, they said that the package was probably returned to the seller. I contacted Slickwraps via email and their website, but I have had no response. They have my money, they probably didn't even print the skins. I can see how their lovely business model works and enables them to provide huge discounts to "customers" EDIT: Updated to 2 stars after a response from them on the 20th of March. I got one email offering a re-shipment (i would have to pay 6$ for it) or store credit. 2 hours later I got another email stating that they would arrange a reshipment provided I reviewed my feedback. I have refused both options as I am not bothered enough to go through the whole disappointing shipment process again.

Product was good, shipping was terrible. Took over a month to arrive to Australia, poor customer service.

Do not get this wrap if you are needing it quickly. It took them nearly 2 weeks just to ship it out (excuse given that it's Christmas time, which is fair but shouldn't push production back that far. If it does inform your customers before ordering!) To then top it off their whole 5-6 business days is a lie also. I'm sitting at just under 2 week since they shipped it and it's gone from one destination to another and nowhere near me! As for the actual product well maybe I'll do another review when I actually get it!

Poor poor poor. Ordered 3 weeks ago. Got a dispatch confirmation after 12 days apparently FedEx have now got it but 8 days have past and it's still in NJ which I doubt very much. Edit: They have now claimed this review is fake even though I have confirmed purchase details to TP and they are satisfied my review is genuine. That said I did finally receive the product and it was of a high quality. At the end of the day...it gets dark. That aside if you purchase from them you will get a decent product that is finished to a high standard just expect a looooong delay in receiving goods and zero response from customer service. Have upped from 1 to 2 stars because I was happy with the product.

I have ordered some skins for my new Galaxy S8 from Slickwraps on two occasions, but after waiting over 3 months for them, I have not gotten anything yet. I have tried contacting them on email and on Twitter about re-shipment or refund, but I find their replies short, dismissive and infrequent. I have ordered from them in the past, and I have been very happy with their products. However, I fear that I am have been scammed, as I have paid over $46 for their products, and have not yet received anything. Prospective buyers beware. --- Updates: 03.12.2017: Slickwraps has finally made contact via Trustpilot to enquire the order numbers. Will keep this post updated. 04.12.2017: Email enquiry to verify shipping address, responded and currently waiting. 08.12.2017: Emailed them to ask for any updates on my orders. Was requested to provide shipping address information, where a new shipment of my second, smaller order was sent out. 07.01.2018: Still no sign of the replacement order. Considering previous attempts to contact Slickwraps, I have now given up, and have to consider almost 50 USD down the drain. I had also ordered the equivalent product from one of their competitors, DBrand'. I have already received their order in the letterbox, just after the new year. 11.01.2017: Finally received the order from Slickwraps through the letterbox, over a whole week after I received my order from DBrand. Though I am happy to receive my 2nd order from Slickwraps, the time and money spent on these orders have been excessive. I am currently using the competitor's product, and will most likely prefer them in the future.