We've been the go-to source for protective wraps and skins for millions of people, who want to protect their most important devices. Our wraps and exact skins are designed to add style while providing protection. Since 2023, our business has been under new management. We now offer 1-2 business days order processing and 24/7 customer service with guaranteed response time within 24 hours.
Slickwraps (slickwraps.com) has 596 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
Also known as
slickwraps.com
Website
slickwraps.com
Category
Computers & Phones
Location
Wichita, Kansas
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 17% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I placed my order 3 weeks ago, I’ve constantly reached out to them because it’s been 3 weeks and my order is still on “processing”. They went and got rude with me over a comment I made on social media and went as far as blocking me. A company that can’t take criticism is pathetic and in professional, i understand high volume orders but common 3 weeks and nothing! It’s been since March 21 and we’re on April 7! They don’t even bother to update you or get in contact with you. Quick to take the money but horrible customer service. I had high hopes and they just let me down. Save your time and money everyone
JJ
John J.
I dont understand how this company still manages to make profit.
Awful customer support. Emailed them with a product inquiry over a month ago and am still yet to receive a reply. I know they received the email as a got a support ticket and confirmation afterwards. After reading many reviews on their official reddit (where they were banned for vote manipulation), some of the trust pilot reviews, and seeing that many times they have been caught creating/purchasing fake reviews. Avoid this company at all costs. Inflated prices just so they can constantly have a sale going with a timer to make people impulse buy, blocking anyone on twitter who says anything that criticizes them in any way, and having "limited edition" skins that they have been selling for well over a year. Im near certain they will flag this review for something. i have seen their awful and scummy practices and heard much from others about their skins being low quality and a rip off. This company tries to silence critics by blocking, deleting reviews, and calling them liars. I hope if any of you are considering purchasing a skin for any device you look elsewhere.
CA
Caleb
Horrible product!
Horrible product!! Customer service on their Facebook chat was very rude and basically said I was stupid that I didn’t watch the install video! I did watch the video and apply heat. Apparently they don’t care about their customers.
Update: forgot to mention they blocked and removed my comments. You guys are a real prize 🤣
NE
Nekomamushi
bad company with fraudulent customer service
product didn't arrive to my country, tried to contact them for help they said my order may take 2 months to arrive. two months later the shipment to didn't arrive, and was returned to their HQ, I tried to get a refund by contacting them, they replied saying that I couldn't claim the shipment and that is why it was returned to them. I wasn't contacted by anyone and the tracking shows it. They said I should send another email to get my refund, i sent them an email through PayPal, and they sent them a wrong tracking number that shows that shipment arriving which wasn't even mine. The customer service is not only unacceptable, they are intentionally committing fraud to prevent me from getting my refund
Edit: To add on to their fraudulent behavior, I have an email from them that they will not refund me until I takedown my review. Please don't ever again buy from this company
Response from SlickwrapsFeb 17, 2019
Hello,
Thank you for your review. However, the order number you supplied is all 000000's and the name supplied doesn't match up to anyone who has ever purchased a Slickwraps.
AL
Alex
The worst company I have ever dealt with
The worst company I have ever dealt with. I would rate them a zero if I could. Terrible customer service, inferior product, and bad company morals.
First of all, good luck ever getting anything shipped on time. They will say they are shipping your wrap within 4-6 business days, but this is an outright lie (seriously, just google "Slickwraps shipping" to see hundreds of different people with the same problem). I had to wait two weeks after the shipping date before I was motivated enough to start a paypal case with them; after I escalated a paypal case with them, they shipped within the day. This should give you an idea of the ethics that Slickwraps operates with.
When I got my wrap, not only was it low quality (certainly not worth the $30 I paid) compared to other wraps I had in the past, but it was for THE WRONG MODEL OF MACBOOK. Thinking I had made a mistake in ordering, I went back to the confirmation email they had sent me. Lo and behold, my original order was correct (13" macbook pro with touchbar); slickwraps had simply not paid attention to detail, and sent me the wrong wrap. Nice.
Looking to vent my frustrations, I went onto some online communities (e.g., Reddit), where I discovered that pretty much everyone has an experience with Slickwraps like this. The slickwraps company account on Reddit even got banned for vote manipulation (on multiple occasions).
This is a company that would knock you over the back of the head, take your wallet, and leave you to die if they had the opportunity. Straight up scummy, bad people. Do not do business with these Slickwraps, heed my warning!
Response from SlickwrapsFeb 17, 2019
Terrible Service: Alexander made zero attempt to ever reach out to our customer service nor have we any record of any attempt to reach out to our support
Inferior Product: We use only 3M Di-Noc Carbon Fiber, literally the best in the world.
Even now with the wrong model of MacBook we have yet to hear from Alexander via email or social.
Slickwraps has never had an official Reddit account.
17/1/19. Alexander still has yet to reach out to Slickwraps customer service.
ZD
Zander D.
Horrible Customer service and shipping
I’ve replied with the order number but they still haven’t taken down the reply.
Update 5/17/19
Once again Slickwraps reported my review as false with the assumption this time of me having an *ingenuine buying experience*. Trust pilots sent me an email and all I did was screenshot the same email from last time this happened. Slickwraps is a sneaky company that tries to take advantage of your money and time.
Update 5/9/19
I’ve been reading through reviews and I keep seeing that people are putting they’ve read Slickwraps reddit and Slickwraps is saying it doesn’t have an official reddit. First of all if you look up Slickwraps on reddit you will find pages and pages of people who have had my problem. They talk about the scummy tactics they use such as the “flash discounts”. They try to get new visitors to order before their sale (which has a 24 hr period) ends. After that sale ends they start a new one with a sale price changed by 10%. You will never be able to pay their “full” price because it’s just a scam to get you too buy it during the sale. I promise you go look at the site right now and I promise you it will have a sale. Once again I had been subscribed to get emails and every day I would get emails saying they have a flash sale! Flash sales happen every day don’t listen to their crap.
I ordered a product from these people quite some time ago. I paid for expedited shipping and waited about a week before complaining to them for not even shipping the product. I ordered during one of their “big sale” “60%”. I thought maybe its because they got a lot of orders. This is not the case. I recently unsubscribed from their email list because they always have a sale of 40%-60% off. I’m serious about them ALWAYS having a sale. Back to my product- They wrote back and basically canceled my order and refunded my product. They didn’t even apologize for the delays or anything. I left a review here only to receive an email the other day saying they removed it claiming my order was “false”. This time I’m putting my order number down to show that it wasn’t “false.” Don’t order from these people because they have horrible customer service and it will take forever to get your product.
Update 2/6/19
They reported my review as misconduct with the reason that I had made multiple accounts to make multiple reviews for this company. Sorry Slickwraps. I’m not gonna stoop down to your level. Took a week but trust pilots figured out they were wrong!
Response from SlickwrapsMar 26, 2019
Order #
JO
Josh
Disappointing. Mention your processing time when people select 2 day shipping for extra money.
My buying experience with slickwrap. Ordered a skin about two weeks ago with 2 day shipping. I emailed into slickwraps about where my order was since it has been processing this whole time. I was met with a response making me feel like I was the one to blame. Since I didn’t dive into the website to the support page to read the fine print stating processing time can take awhile. This should be mentioned upon clicking the two day shipping option. It’s not. Therefore we the consumer are left with mediocre customer service and wasted money. I was also told that the shipping delay was due to high volumes because of a sale...why is it my fault that your company didn’t prepare for higher volume ...? I am also not allowed to cancel my order because “the order was placed and now loose around the office.”....what ? Their organization skills must be as bad as their shipping. I wasted time to write a review and I never write reviews. This is an honest user experience that explains each step of the hassle that is ordering from slickwrap. This review depicts to the users of trustpilot exactly what slickwrap does.
PM
Philipp M.
Terrible Customer Service, bad skin
Took 52 days to ship to Europe.
Support is terrible, still waiting for them to reply.
And, on top of that, the delivered skin for my MacBook Air 2018 is a terrible fit. The cutouts and edges are off by several millimetres.
Response from SlickwrapsFeb 2, 2019
Terrible Lies.
FACT: Arrived to Austria in 8 days from the time it shipped.
Installation issues we've never heard one complaint on the new MB Air wrap.
USPS Tracking Number: UA662624651US
Carrier: United States Postal Service - Global Tracking
Info: Your item departed a transfer airport in VIENNA, AUSTRIA on December 18, 2018 at 3:01 pm. The item is currently in transit to the destination.