SlickwrapsReviews of slickwraps.com

Bought a skin for my surface 2 laptop on the 16th June. Like other reviews, I had not had a dispatch email after 10 days. I emailed slickwraps and was given, the what seems to be normal lies that the order was still processing. After that response nothing back from slickwraps at all with further attempts to contact. I had to open a dispute with PayPal. Slickwraps did not responded to PayPal dispute. So PayPal has refunded me. Complete joke of a company. Wish I had seen the reviews on here and on reddit before making the purchase. Don’t be fooled by the good reviews as slickwraps have been putting up a lot of fake good reviews to try and cover up there bad true reviews. Avoid and buy an alternative product from a reputable, decent company. Update 15/8/2019: as with other customers. Slickwraps attempted to have my review removed as a fake review. After sending trust pilot all the documents relating to the sale of the item, and the refund from PayPal. My review was upheld. Slickwraps have today written a response to my review stating that this review is fake and from a competitor. If slickwraps put the same amount of effort into providing customers with the product they purchased. They might not get bad reviews. This practice of not delivering products and not refunding customers is in my opinion fraudulent. And I’ll be passing my experience on to trading standards here in the uk.

Slick Wraps is horrible. They will take your money and never ship your product. When you complain they ignore your messages and do not respond. If you complain on social media they delete your comments and block you. When customers left bad reviews on their site, they published their home address so people would delete their reviews. NOW they are going on review sites and leaving hundreds of fake reviews to offset all the garbage reviews. If you just check Reddit you will see hundreds of complaints, all the same.

DO NOT BUY FROM THEM !!! THEY STOLE MY MONEY AND LIED TO REMOVE MY REVIEW. Just a small update.... they tried to remove my review !!!! They lied to Trustpilot to delete my review!! So.... they took my money and I never received my Apple Pencil skin. For a few dollars... they lied, and steal from me ! On the bright side , Trustpilot showed that they are reliable ! Update... Dolores... "customer service" ?!? She is not helping at all.... Keep saying the same thing and ask me to do her job... Ask 3 times my money back, nothing, ask to speak to her supervisor, still nothing... is like speaking to a wall... I guess that I trew my money in the garbage... More than a month .... never received anything.... they told me that it coule take 45 days! This is bulls*** !! Order directly from china is quicker ! They also said that USPS does not offer tracking outside US but... again.... this is not true ! Canada post track parcels with the USPS number.... I order on a regular basis un the US and it was never more than two weeks. I asked for my money..... Hope they will not steal form me !

TERRIBLE customer service. Do not expect to get your order within 6 weeks. When I contacted them for a refund after 6 weeks they refused, saying it would be coming soon. When they did finally ship 2 weeks later I got only part of the order. This happened on two separate occasions. Filed through PayPal and they never responded, resulting in PayPal finding in my favor and refunding the money. If you get the product it is good. If you don’t you will be very frustrated trying to resolve the issue due to slow to no response to customer service requests. Update 7/2/19- Slickwraps attempted to have this review pulled down by claiming they never did business with me. I provided extensive documentation demonstrating the accuracy of my claims and the review and was reinstated. Bad customer service is one thing, but this is entirely unacceptable. Update 7/24/19- Slickwraps complained about the language (nothing offensive, just that it was “accusatory or defamatory”) of my review and had it pulled down again. I have edited to get it reinstated and will continue to do so every time they attempt to have it pulled down. Perhaps they should spend more time working on their customer service and less time trying to pull down negative reviews.

If you value honesty and quick turn-around... Avoid this company like the plague! After waiting for a week (yes, not just a few days), without any update on my order, I contacted customer service. They took a couple of days to reply with what amounted to a very rude message that my customer account was not logged in when I paid for the order so no bonus points, no email with a confirmation and no status. If it had not been for an order number in paypal, I would not even have been able to see anything at all. Alas, they never offered to do anything, have been quiet for almost two weeks since their last message and my order is still... "processing". I'll give them a few more days after which I will seek recourse via paypal to get refunded. Honestly, just pay a bit more and buy from the shop around the corner, you'll thank me later. Update. I contacted customer support again last week and never received an answer. Instead, slickwraps changed the status of my order to "shipped" and issued a tracking number. Now that sounds good, right? Well not quite, I've had the tracking number for more than a week and the status at USPS is still "pending package receipt". So all this bunch of crooks did was issue an electronic label without actually shipping. I'm taking this up with paypal today to see if I can get this refunded. If only I had paid with my credit card...

Placed an order 6th may and is still in the ‘processing’ stage, sent around 4 email, only replied to 1 telling me that they have so many orders that’s why it’s taking so long, maybe if they didn’t always put on ‘flash sales’ every day they would actually be able to deliver to customer service and good delivery times. Just emailed asking for a refund. UPDATE: nearly been an month since ordering and still hasn’t reached usps. Email a week ago asking for a refund, only replied this morning saying how you can only get a refund within 2 hours of ordered.. why? I don’t know seeing as my item hasn’t even left there facility so there not losing out. It’s a joke of a company, could’ve ordered from China and received it quicker.

Warning: DO NOT PURCHASE FROM SLICKWRAPS I posted a review of my horrendous experience with slick wraps a week ago. I ordered a case over a month ago and it never arrived and on multiple occasions I tried contacting their customer service. After writing on here I got a reply an hour or so later telling me that they had sent a new case but when I replied and wanted to get a shipping number from them so I could track it they ignored me again. Here I am weeks since ordering the first case and still waiting from their response. Unprofessional and extremely horrible customer service. Do not purchase any products from them ever!

Placed the order 3 weeks ago and it is still not shipped. They would not issue a refund sighting that a refund had to be made within 2 days of purchase. This is not aligned to their web site which said 30 days. This company has violated numerous consumer protection laws by doing so.