We've been the go-to source for protective wraps and skins for millions of people, who want to protect their most important devices. Our wraps and exact skins are designed to add style while providing protection. Since 2023, our business has been under new management. We now offer 1-2 business days order processing and 24/7 customer service with guaranteed response time within 24 hours.
Slickwraps (slickwraps.com) has 596 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
Also known as
slickwraps.com
Website
slickwraps.com
Category
Computers & Phones
Location
Wichita, Kansas
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 17% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Terrible terrible terrible cannot and will NEVER order from this company ever again ! Ordered and took them 2 weeks and multiple emails to just get a SHIPPING number (turns out it took them more then 2 weeks just to get it out their door). A further 2 weeks later its still in transit (i.e the slow boat from where the heck)! 1st time and last time !
Added:
Order was placed on the 4th Jan 2020 and paid on the same day. If you're going to take my money you should ship it out within YOUR stated timeline. I had to chase you via email JUST to get a tracking number on the 17th Jan prior to that NOTHING from YOU ! As of TODAY 29th JAN its STILL in transit ? Can't even reply to emails sent to them directly but monitors their ratings here instead ? Priorities are kinda warped.
MR
Mrgx
Worst experience ever
Worst experience ever.
I ordered one of their slickwraps for iPhone on the 13th December. Today is the 23rd of January and I still haven't received anything.
First I tried to contact them many times via their support.
When they finally answered (about 1 month later) this is the response I got:
"ALL CUSTOM ORDERS ARE BEING RUSHED!!!
WE HAD OVER 12K CUSTOM ORDERS IN DURING BLACK FRIDAY AND INTO DECEMBER.
Our customization department is 3 people.
Everything is printed and we are working on packing and shipping it all out this week and early next week."
Is this normal? Pathetic answer. If you don't have the facilities to build a business then don't do it.
Anyway, they said the parcel has been shipped and yet nothing has arrived. So I am now convinced this is a SCAM.
I will never order again from them and would advise everyone not to. Save your money.
PR
Private
WARNING to All potential buyers
WARNING to All potential buyers. Do not purchase from these guys, they are scammers. You won’t receive you products, not even a response from ‘customer service’. They’ll take your money and run.
DM
Doichin M.
Slickwraps placed an order on my behalf and credited my PayPal account for something I didn't order.
Slickwraps placed an order on my behalf and credited my PayPal account for something I didn't order.
I wanted to check what the shipping costs associated with ordering a laptop wrap from them would be, but when I logged into PayPal on their "order" page, their website crashed. I found out the next day they had credited my PayPal account for an amount I hadn't authorized, so I sent them a message on Facebook, through e-mail, and created an account on their resolutions center website to send them a ticket. It's more than a week later and they haven't responded to either of the three. On top of it all, I haven't received a confirmation e-mail either, so there's literally nothing for me to go on except for seeing the charge on my PayPal. Their website says the order is still "processing", but there's no option to cancel it or request a refund, outside of sending them an e-mail, ticket or Facebook message, and they intentionally ignore all of those.
I've filed a claim through PayPal.
ST
Styves
Worst online shopping experience ever
Worst online shopping experience ever! These guy's literally stole my money. I've made a custom skin order since jan 7, and today, 14 days later order is still in "processing" status. Tried to reach them 2 times , but they didn't bother answer me , I even asked for a refund , they never replied. What kind of business is that?! Once you put your card in that system you're done??! Unfair!
BE
Becki
Terrible customer service. ZERO stars!
Really wish I would have read the reviews on here before purchasing. Shipping & communication from this company is absolutely horrendous. You couldn't pay me to deal with them again.
Nearly 6 weeks after not hearing anything about my order, I emailed asking to cancel the order. I heard nothing in response. Finally, I disputed the PayPal payment. THAT got their attention. Less than 24 hours later, I got a notification stating my order was preparing to ship. I responded by saying I had already requested the order to be canceled weeks ago. Their response was basically "too bad."
I find it humorous that the only time this company responds is if you involve a 3rd party (as is clear by their disputing of every negative review on this site regardless of its accuracy!)
Who cares (or knows!) whether or not the product they offer is good. This company couldn't care less about its customers. Steer clear.
ST
Skyler T.
Horrible customer service and 51 days to ship the order
There products are fine. I am rating 1 star based on their horrible customer service and shipping. I ordered two cases on December 1st and paid for expedited shipping (1-3 days). 8 days later still no email saying the product had shipped. I emailed them and they said that due to their huge demand from recent sales they are backed up and asked that I allow 8-10 business days for processing and then 1-3 days shipping. 30 days later still no email saying it had shipped. I emailed them multiple times and every time it was the same thing. “We are backed up but will get your order shipped as soon as possible”. When I asked them to cancel my order and issue a refund they said that they can’t issue a refund after 24 hours per their policies. Well their policy also stated that i would have the case by this time.
All the while I am receiving emails on an almost daily basis from them showing new sales that they have. Don’t have a sale if you can’t fulfill on your current orders.
Long story short it is now the 20th of January and I just got an email saying my order had shipped. 51 days after I ordered it. This was supposed to be a gift for someone for Christmas. They didn’t discount my order refund the extra money I paid for expedited shipping or offer to do anything to make this right. Horrible service and I will never buy from them again.
JP
Jeff P.
Worst customer service ever - took over 4 weeks before getting shipped - 2/20 DATA BREACH - REVIEWER NOT CONTACTED
This is a review that will be disputed by the company in an attempt to protect a business practice that is totally bad, in my review. Ordered non custom made wraps in November during one of their website sales. TOOK OVER 4 WEEKS TO ARRIVE. This is not because of delays in the postal service as the ship date was only 4 days before it arrived. THERE IS NO WAY TO CONTACT THEM. Their website does not have a single way to contact them, not even an email. Wanted to check on status since this was a gift,- no way to do so. ---- After I received the wrap, in my opinion, was cheap and not like what was proposed on their website. I returned the product back to the company requesting a refund due to the factors stated here. They did refund a PARTIAL AMOUNT of what I originally paid. They deducted their original cost of finally shipping the item to me originally, AFTER ALMOST 4 WEEKS. ---- I PAID To RETURN THE ITEM TO THEM MYSELF in the same manner that they sent it, so I'm out the shipping cost TO ME and the cost of RETURNING the product. So, my experience with this company was terrible. BE CAUTIOUS when ordering from this company.. Others have made reviews similar to this one. -
4/20 - UPDATE - First of all, the site says this REVIEWER WAS CONTACTED - I was not - ANOTHER LIE from Slickwraps. - Also, notified by credit bureau that this top notch organization had a DATA BREACH in February 2020. Of course, this poorly run organization NEVER CONTACT ME about the DATA BREACH. - Not only continuing their poor operations but no respect for the Safety and Protection of their customers data. --- Great job Slick Wraps, you outta be proud of yourselves, give yourself a pat on the back for all your customers you didn't have the courtesy or professionalism to inform them of you POOR DATA PROTECTION!