SlickwrapsReviews of slickwraps.com

They don’t answer emails, fb messages or twitter comments. I placed my order at the end of December. The delayed the shipping and then they didn’t answer any of my emails. Now I think is a scam and they stole my money. Worst company ever.

Order a product from them on January 20th and today is February 11th. I have contacted them twice to find out where my order is and they have never responded other than the automated responses saying they will respond within 3 days. I had to go to my bank to request that funds be credited back and now they have to do an investigation and I have to wait possibly until May for them to handle this. I also had to be issued a new card and now have to go through the hassle changing all that info around. Buyer definitely beware. You may get what you paid your hard-earned money for, but you quite possibly will not.

MORE than one month. They said: We are currently out of stock. And they do not want to refund me. They keep just lying or what???

Update #2: Feb 22. No response from slickwraps at all, waiting on my credit card dispute. Don’t fall for their lies. They remove reviews that are negative, and create false positive reviews. Update: it is now Feb. 12. I have reached out via email support, their zen desk, Twitter, and this site. I have had no actual non-automated responses. Do not trust this company or it’s “4.5 star rating.” Do your research, they will take your money and not deliver your product, and ignore your viable inquiries regarding your order. Do not make the same mistake I did. Ordered a stock wrap for my MacBook Pro on Jan. 25th. I checked on the order status after the advertised 6-8 business days advertised and the order is still “processing.” It is now Feb. 8th, and not only do I not have an updated status or my item shipped, the wrap I ordered has magically disappeared from the site. Check it out for yourselves. It was called Dark Matter. They have had my money for 2 weeks and I have nothing, and my item has apparently been taken off the site. At this point after contacting them a second time to zero reply, I will be forced to contact my credit company to report them for false advertising and request a chargeback. Disappointing and not ethical business. Do not purchase from them, regardless of their “sales.” They will send you a canned response from support that says they have delayed processing during sales. They are ALWAYS running a sale varying from 40-70% off, so they are always delayed?

Took them over a month to send my order which was in stock at the time of ordering. I emailed them 2 weeks after ordering and after a few days received a generic “processing takes 8-10 days” response (even though it was already past this timeframe). In light of this I asked them to cancel the order, to which they refused several days later saying that their “system” will not let them. I called them out on that being an obvious lie since the order was “processing” for a month at this point (whatever that’s supposed to mean - it’s a standard AirPods Pro skin that was advertised as in stock, not even a custom skin). They sent me back the same generic response that orders take 8-10 days to process. After then warning them that I would initiate a credit card chargeback I received an email that the order had shipped. Ordered on the 29 December 2019. Shipped on 5 February 2020. Seems a little longer than 8-10 days to me. They didn’t even bother offering some sort of compensation. I understand that holiday periods are busy but this order took 5 weeks to ship out which is unacceptable. These people just want your money and will refuse to refund you when they don’t bother sending out your order for weeks and weeks. Shop at DBrand instead if you want to actually receive your order and be treated like a proper customer.

Fraudsters ... I bought an item and paid it through Paypal. No goods received and no response to my emails. PayPal transferred my money back to me...

I accidentally ordered it for iPhone 11 Pro but I wanted to order for iPhone 11 Pro Max so after I realized I ordered it wrong about few hours later I've been sending email asking them to change my order. No way to reach them except email in which they are not even prompt on. I've opened a support ticket and while waiting I get shipping confirmation with the wrong order I made in the beginning. Very very bad customer support on their behalf. If I get the wrong kind which I tried so hard to fix that didnt happened i am going to be so mad that that I'm going to send it back to them.

Ordered a skin for the airpods pro. Took two weeks to get it delivered (live in Europe, the Netherlands so that is about normal I suppose) but got a skin for an iPhone 11 instead. I emailed Slickwraps on November 21 suggesting to cancel the order and give me a refund, did not want to wait two more weeks hoping to get the correct item and off course did not want to pay for returning an item I did not order. After sending them THREE emails I finally got a response on December 8 where they confirmed they would give me a refund because I received the wrong item. Now, January 28, so more than 1,5 month later, I still did not get the refund and have started a claim through PayPal. Just got an update where apparently Slickwraps told PayPal that I should return the wrong item.. Will NEVER order something else here and do not recommend anyone else to do so.