We've been the go-to source for protective wraps and skins for millions of people, who want to protect their most important devices. Our wraps and exact skins are designed to add style while providing protection. Since 2023, our business has been under new management. We now offer 1-2 business days order processing and 24/7 customer service with guaranteed response time within 24 hours.
Slickwraps (slickwraps.com) has 596 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
Also known as
slickwraps.com
Website
slickwraps.com
Category
Computers & Phones
Location
Wichita, Kansas
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 17% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
The company did not publish my review, so they could keep the (fake) 5 start rating. I was utterly shocked. I'm not sure whether this is legal or not, but it's definitely not ethical and is extremely unprofessional.
I definitely don't recommend buying from them, and rather go to a trustworthy competitor like Dbrand.
Response from SlickwrapsNov 1, 2024
We take all feedback seriously and want to assure you that we do not remove or block any reviews. All published ratings are from verified customer experiences, and we value transparency in every aspect of our business.
If you’ve had an issue with an order or review submission, please reach out to us directly at [email protected]
— we’ll be glad to help resolve it
MP
MP
AVOID! AVOID! AVOID! Terrible product, worse customer service
Terrible product, terrible customer service. AVOID!! I received a defective product. It didn’t fit and, despite SW’s claims, smudged and showed fingerprints. Of course, they blamed me. When I asked for help, I got sucked into an endless loop of weeks and weeks of emails from “Jess” or “Matt” promising several times to send a “free replacement” THAT I HAD TO PAY FOR!! Horrible company. No wonder they get so many poor ratings.
Update 1: After posting this review, “Jess” emailed and said they’d send a truly free replacement. After I confirmed the order, she emailed again saying this time that they WOULD NOT SHIP the replacement unless I took down the review. Deception and broken promises on top of it all!? Stay tuned…
Update 2: No WONDER this company has so many lousy reviews! SW cancelled delivery of the truly-free replacement product after I advised that I would not be taking down the negative reviews they forced me to leave. So now, I'm left with a terrible experience AND a useless product as well as, apparently, the company showing me their proverbial "middle finger." AVOID THIS PRODUCT AND COMPANY!
Response from SlickwrapsAug 12, 2024
Dear Paul Moses,
We sincerely apologize for the experience you had, but we would like to clarify some important details. Our top priority is to provide quality products and support to our customers.
When you reported issues with your product, our investigation showed that the problem arose from an installation error due to the application instructions not being followed correctly. To help you, we immediately offered a free replacement, in line with our policy, which includes a nominal shipping and handling fee to cover delivery costs.
For future reference, here is a helpful guide on how to apply wet application skin correctly: https://www.instagram.com/reel/CzpGiUDu7Yu/
Even after you expressed dissatisfaction in your review, we took an additional step by offering a completely free replacement without any fees as a gesture of goodwill. However, when further requests were made to change the shipping address and for additional refunds, it made it difficult for us to resolve the matter effectively.
We take all feedback seriously, as it helps us improve our products and services. However, it’s also important that our policies are followed and that communication remains transparent and honest. We believe we made every effort to resolve this situation amicably.
If you would like to discuss this matter further, we are still here to assist you. Please reach out to our customer service team directly.
Thank you for your understanding.
Best regards,
The Slickwraps Team
MC
Matthew C.
Poor Quality Products & Very Shady Practices
Poor quality products. Any negative feedback in reviews is suppressed by the vendor. Replacement pieces have exorbitant shipping fees. Lots of bad history on the web for this vendor. Do some quick searches to see before taking a large risk on them.
Response from SlickwrapsSep 16, 2024
Thank you for sharing your thoughts with us. We're sorry to hear about your negative experience and want to assure you that we take all feedback seriously. Our goal is to provide quality products and transparent service to all our customers. While we may not be perfect, we strive to improve continuously based on feedback.
Regarding shipping fees for replacement pieces, we work to keep these as reasonable as possible while maintaining fast and reliable service. If you’ve encountered any specific issues with your order, please feel free to reach out to our customer service team, and we’ll do our best to resolve them promptly.
We encourage anyone with questions or concerns to contact us directly so we can offer assistance and clear up any misunderstandings. We're always here to help and hope to earn your trust!
RH
Rha
Apple Pencil Pro wraps do not fit - faulty design
I purchased a wrap for the new Apple Pencil Pro but the wrap I received is too short for the pencil. As a result, the wrap starts to peel off. Their support is unresponsive. I believe there is clearly a design issue with wrap and unsuspecting will be left with a worthless wrap. Avoid buying this product.
Response to vendor’s comment: Thanks for the reference to an Instagram post. As you can see, it proves my point that there is a design issue. The post cleverly fails to show the top of the pencil which lacks a wrap. You can see from Slickwarps' own installation video posted on YouTube what the finished product should look like but that’s not what the Instagram post shows.
I placed the order using Apple Pay so it’s unlikely to be a searchable email. I have tried to communicate with you through your email contact on your website and also using the link provided with the order confirmation email but I am still waiting for feedback. In addition, I have posted two product reviews that included pictures that have been redacted from your website - one of these reviews is an exact copy of this Trustpilot review. Reviews required my email contact info but even then you failed to contact me and only after I posted to a more public and independent site that there is a response. I don't even know how to contact you.
There is a fundamental design flaw in the Apple Pencil Pro wrap and ask customers to think carefully about this product before making a decision. Overall, my experience shows that Slickwraps lacks integrity.
I will keep these review contents to ensure other customers are aware until there is a genuine attempt to address the design flaw. The cynic inside me says that you will continue to sell the wrap to unsuspecting customers until stocks are depleted.
Response from SlickwrapsJul 11, 2024
Hi Raj Patel,
When did you send us an email? Upon checking your order and associated email address, we didn't find any received emails. The Pencil Pro wrap has been tested and verified by many people. Please contact us, and we will resolve the issue immediately. We apologize for the inconvenience.
For your reference, here is one of the tested videos on our Instagram account:
https://www.instagram.com/p/C7QPmsXI5oF/
Best regards,
Jess
AW
Andrew W.
Ordered a Ring Video Doorbell Pro 2…
Ordered a Ring Video Doorbell Pro 2 Metal Series Skins METAL: GOLD
What arrived was some sticky labels even though the website clearly shows a faceplate and has no mention to the fact you are only buying sticky labels.
This website should be shut down or at least be made to advise clearly what customer might be buying. Buyers Be Wary 90% of customers have had a bad experience never seen such a poor score for any other Company.
Response from SlickwrapsApr 25, 2024
We're sorry to hear that there was a misunderstanding regarding your purchase. At Slickwraps, we specialize in creating high-quality skins using 3M materials. We understand if there was confusion about the product description.
If the skin you received doesn't meet your expectations, you're welcome to return it within 2 weeks of delivery. Please reach out to us via email, and we'll make sure to take care of you promptly. Your satisfaction is important to us, and we appreciate your understanding.
AL
Alex
They sent wrong item - expect me to pay to ship it back for return..
I ordered a skin and they sent the wrong skin. Fine, however when I went to address this with them they wasted 2 days asking for “proof” with a photo.
Then when I “proved” that it was the wrong item they told me to send it back, on my own dime, with no shipping refund. Also they refused to waive the 1.50 “processing fee” even though this is completely their mistake.
Clearly this is how they value their customers and they would rather go this route than make the situation right.
ME
Melissa
damaged my mac
They claim that the wraps can be removed without damage, but my Mac was in for a repair and the Mac repair folk tried to remove it and it damaged the top of my laptop. I reached out to them and got a PR response.
"We take pride in the quality and functionality of our products. Our skins are designed to be easily removable without leaving any traces or causing damage to your devices. We have millions of satisfied customers who have successfully used our skins without any issues."
But going by the amount of hate they have here and on Reddit, it's a wonder they're even in business anymore.
My recommendation is to stay well-clear.
Response from SlickwrapsApr 5, 2024
Hello Melissa,
Our skins are crafted using 3M DI-NOC™ premium vinyl materials, known for residue-free removal. For easier removal, we suggest applying heat (hair dryer or heat gun) to release the adhesive more effectively. With our premium materials, it's impossible to damage the surface.
Additionally, I'd like to share some updates. Our management recently changed in 2023, leading to significant improvements. We've reduced order processing time to 1-2 business days, introduced 24/7 email support with a guaranteed response within 24 hours, implemented a new website platform with enhanced security features, launched a new customizer tool for an improved user experience, and more.
Best regards,
Jess
BD
Big D.
We bought a wrap for an Apple Pencil…
We bought a wrap for an Apple Pencil product is horrible, doesn’t stick to the tip or the back of the pencil and refuses to stick, they will not do anything to help, and we bought three. Two of which are new they allow a return, but they make you pay shipping, there is no guarantee and overall seems very sketchy. STAY CLEAR OF THEM even if they are cheaper go for a more reputable brand
Response from SlickwrapsApr 5, 2024
Hello Dody,
Thank you for your feedback regarding your recent purchase of our Apple Pencil wrap. We're sorry to hear about the challenges you faced during installation.
When applying our wraps, it's essential to use proper installation techniques. Have you had the chance to watch our installation video? Heat application is vital, especially on non-flat surfaces. Using tools like a hairdryer or heat gun can help. Applying heat enhances material flexibility, activates the adhesive, and ensures smooth edges. If wrinkles occur during application, gently peel back the material, apply heat, and reapply using a windshield wiper motion from the center.
How to apply Pencil 2 skins
https://www.youtube.com/watch?v=E6Nhaoz0Hfs&t=2s
How to apply Pencil 1 skins
https://www.youtube.com/watch?v=Fh3dqWg64Hk
Pencil 2 with USB-C
https://www.instagram.com/reel/C1QDXqVuaFS/
Regarding our return policy, we understand your concerns. Currently, we don't offer free returns. However, we are actively working towards implementing this feature in the future to improve customer satisfaction.
Additionally, we offer a free replacement option if you encounter any issues with your skin. However, please note that you will have to pay the shipping and handling fees for the replacement.
We appreciate your feedback and hope these tips help improve your experience. If you have any further questions or concerns, please don't hesitate to reach out to our customer support team.
Best regards,
Jess
Slickwraps Customer Support
