Mary C.
Buyer Beware! You may receive the wrong product.
I ordered 2 packages of Isdin Si-Nails Nail Strengthener. They sent me 2 packages of Isdin Si-Nails MicroXpert MD, which is for nail fungus, which I don't have. I have tried to get a refund from them. They said they would give me a refund of $42.99 (the total cost of $64.23 less shipping and handling), but I had to return the items to an address in Portugal. I took the package to the US Post Office and was informed that it would cost $19 to send the package to Portugal. Also, I would need the approval of the Director General of Health for Portugal to send the package. If I didn't have that approval, the package could be rejected and sent back to me. I checked to see how to get the approval of the Director General, and the process is very complicated and beyond my capabilities. So I have not sent the product back. It seems like I would be spending good money after bad to pay the $19 for postage and have the package rejected and sent back to me. Looks like I'm out $64.23 and have 2 packages of Isdin Si-Nails for nail fungus, which I can't use. This has been a horrible experience.


