Jaclyn
Stellar service!
Stellar service! Mike was very accommodating... would absolutely make future purchases with Ski Essentials!

Our motto of “Gear for Skiers by Skiers” is about as real as it gets. We’re not some city shop that’s nowhere near a mountain; we live and play in the heart of the Green Mountains in Stowe, Vermont. We have access to the best terrain and snow on the east coast, and we take full advantage of it. We actually get on the skis we sell to ensure that you find the proper setup for you. Based in Stowe, Vermont, SkiEssentials.com has come a long way over the years. Starting out 30 years ago as Bedside Tuners, a small tune shop in Stowe, the company grew to become what are now Pinnacle Ski and Sports and Inner Bootworks. The online business was a logical next step, and we made our first online sale in the basement office of our brick and mortar store in October of 2004, and we haven’t looked back since.
SkiEssentials (skiessentials.com) has 97 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Showing 71 reviews with 5 stars · Clear filters
Jaclyn
Stellar service! Mike was very accommodating... would absolutely make future purchases with Ski Essentials!
Salvatore
I was starting to believe customer service was a thing of the past. This year I've had to make several big purchases in a variety of different industries, and I've been disappointed time and time again. I can't even count how many stores I've walked out of and swore to never return. When it came time to purchase some ski gear after a long hiatus from the sport, I expected more of the same disappointment and figured I was on my own. I had a few bad experiences with local brick and mortar stores and web retailers, but then I fortunately stumbled upon SkiEssentials.com and their reviews. They were so fantastic I reached out to them for advice regarding gear and they (Mike A. in particular) have been nothing short of spectacular. I'm on my way to building up my arsenal and can't wait to get back on the mountain.
Clint
I was looking for the Yakima backswing in every place imaginable and wherever my net search would take me. After many attempts with other businesses out of stock, I called SkiEssentials. I’m not a skier but they sell lots of stuff. Lo and Behold they replied to my inquiry the same day and on a Sunday processed my order so I could get this product before a vacation I told them I was leaving on very soon. The item arrived on time, earlier than expected really, brand new. Start to finish, I received superlative attention to service. Thank you Everyone at SkiEssentials!
Samantha
I bought a ski package through ski essentials and I am ecstatic with what I got. The retail price for the boots, skis and poles separately were more than double what I paid for the package. The boots I was supposed to get sold out so they sent me an even more expensive brand boot free of charge. Extremely fast shipping. I will be buying from them again!
markus-GE
The guys (and gals) at Skiessentials did an awesome job at helping me pick a new ski that will really suit me. Truth be told, it was the best service I ever got when looking to buy a new ski. Great work!
Sydney M.
Reuben was incredibly helpful and when helping me sort out a payment and order issue. He always kept me in the loop via phone and Email. He made the process easy and seamless. I appreciated his customer service and attentiveness immensely, this man deserves a raise!
Mark Z.
Outstanding company to order from. Not only did I get the best price on an excellent pair of skis and bindings (by a long shot), they surprised me with an early delivery. I ordered last minute for a trip which had no chance of getting to me on time and by the simple mention of it to them, they arrived a day before my departure. That’s going the extra mile for a first time customer that will now be a long time one.
Joel H.
We would give these folks 6-stars if we could. From the first phone contact they worked to get my wife and me the right gear and quickly. They really understand customer service. When some of the order was not in stock (this gear is selling super fast) they worked to upgrade our order, and at no additional cost. When does that happen anymore - maybe only in Stowe Vermont!!! We love this shop.