SimplicitytReviews of simplicityt.com

I place an order before doing research on the company. the day after placing the order, I asked for it to be cancelled. I was told that it could not be cancelled because it had already been shipped. A month later I had not received my order and no tracking number. I asked in the beginning for it to be here by Christmas. I have not received it and it is still in China. This is a very poor Company to do business with. No wonder China has a bad name. Do not order anything from this company.

Worst customer service I have ever experienced. Email response to complaint are basic as if a child sent it, with now business information. I have waited 1.5 months on an item for Christmas and they can't even send tracking info. I have up on ever seeing my money or the items a month ago.

After inquiring about where my order was they “locked” my account. SCAM!

Tried to cancel an order Same day I ordered and they asked me why. I answered snd they responded it was sent out. How if it’s the same day I ordered? Within a hour. Very bad service

I only gave it a 1 star because 0 stars doesnt exist. Terrible company, I thought I was buying Laura Gellar makeup however it is not what I received. Started getting irritation on the eyelids after I started using it. Tried to get a refund and they are refusing. Buyer beware of these types of scams!

DO NOT ORDER FROM THIS COMPANY! After waiting five weeks for my order to arrive, I went online to obtain the company’s phone number. There were five different phone numbers all of which were bogus. The initial tracking number they gave me sent me to a completely different site. Ithen emailed them and received a prompt response that there was no tracking information for my product that they sent and they will send it again. When I looked at the new tracking number that they provided it was still not sent. Emailed them again-no response. 0/5 for product I never received and 0/5 customer service. Please do not make the same mistake. I did by ordering anything from this company.

I ordered some auto zoom glasses. The glasses are not as advertised!! I immediately contacted them for a return/refund. They offered me $13 for a $137 order.. Such BS.. Total Scammers Giving me the run around, stalling with ridiculous excuses..

UPDATE 2: this is a horrible company. I’m still waiting for my refund of $35.98. Now they say they can only offer $9. I will continue to fight for my whole dollar amount to be refunded. At this point it’s theft in my opinion. UPDATE: I received the product 20 days after I placed the order. During the email exchanges with the company, they asked that I try it before they refund me. I tried it, it was terrible, I notified them. They communicated back that they will refund $3. This is unacceptable. I paid over $35.00 for this product. I’m still waiting for their response to my email addressing this $3 refund. Do NOT! I repeat, DO NOT order from this company. I made the mistake of ordering a product. On October 6, 2025, SIMPLICITYT, took nearly $11 more than what they said they charged. I immediately cancelled the order due to the sketchy unauthorized charges. The company finally responded after a few days that they would not cancel the order because the product has been shipped. (It had not shipped). The customer service sucks and they refuse to refund the item that I have never received. This company is fraudulent. I’ve reported this incident to my credit card company and they are investigating. I wish I would have read reviews prior to ordering. This isn’t the first time they’ve defrauded an individual and it won’t be the last. YOU HAVE BEEN WARNED!