SimplesitecompanyReviews of simplesitecompany.com

I do not bash other businesses because I believe everyone deserves an opportunity to build and grow. But I will never even want to encounter any business discussions again. Unprofessionalism and seemed to be interested in my vision and what I was wanting to do. The initial call was me just needing to get details such as cost to build website and monthly cost. I made the initial email clear with those questions. Fast forward in the conversation because I did not want to get started today as I needed to run this decision by my board and make sure financially I would be ready to do this within 2 weeks. When I stated that voice, tone, demeanor, every good thing CHANGED almost like a totally different person. I was told I wasted time because it takes 3 hours to build a site, they are the cheapest (which is not true), and because I wasn’t ready there was no longer entrust with me, I don’t even have my finances in order, and then I was hung up on. I was in shock because I didn’t know what had just happened. My son heard the entire conversation as I was on my car Bluetooth and we both were in misbelief. I sent an email expressing I will write a review because you don’t mistreat people regardless of their circumstances. I received an email response was he will share the same about my business????! False retaliation and judgmental is present.Not sure what review could or would be written about me or my dance academy as I am not worried. Deuteronomy 32:35. I have 2 other companies that are very reputable with websites and the only reason I reached out to simple site was because I had spoken with someone back in August. It’s amazing how during these uncertain times people are being revealed who they really are. I don’t recommend this company to anyone business or not.

They are amateurs using Wix to create pages for you. They haven’t got the first clue as how to really SEO your website. Internal communication between the so-called various departments is virtually non-existent. I expressed my vision and purpose of my website in the clearest terms I could, even using failed examples of what not to do. None of it was relayed to the “developers.” I’m a photographer. I sent them a portfolio of over 100 photos. Did they use them? No. They mined my old website and yanked random images from there. They even inserted stock photos in places in direct opposition to my written edicts. Rank apathetic amateurs. You can easily do as well or better with an online DIY website maker.

Repeatedly cold calls my business from multiple VOIP numbers so I can’t just block his calls. You would think after cold calling for two years, and no one answers or calls back, he would take the hint. It also says on our voice mail to NOT leave solicitation voice mails, so this person is obviously NOT detail oriented.

If there was less than 1 star I would give that. They were rushed and very pressuring in their sales. They did not follow through with the 7 day promise. They were IMPOSSIBLE to contact. I hated what they built--it did not represent me at all. When I called and emailed to say there was a problem, they took forever to respond---forget the 7 day turn-around--not true at all. In fact, they never didn't fix the problem. I did actually get to speak to two of web designers, both men seemed to lack any concern for what I wanted. One set an appointment with me and never got back to me. Finally, I went with another company. I have never left a review that feels this important. The monthly fee is $99, but they don't deliver. The worst---truly the worst. I want to save you the hassle I have had.

This was my experience with the local MN SimpleSite Company. They promised me that they could replicate my existing website within 2 - 3 weeks, and tried to provide and have me accept a substandard, totally unacceptable bad replication, after 8 months!!! If I could give then ZERO Stars, it would be too many! I am now fighting to get my money back, as they even charged me for completion after 1 month, without my permission and were charging me $99.00 a month for promotion of the horrible website that they tried to push on me! I am filing a complaint with the BBB, as well. 2 words - STAY AWAY!!!

Do not trust this company at all! They are a scam and the owner goes by a fake name to hide his true identity. He has ran other scam companies in the past that have been forced to close due to multiple lawsuits. I went to Simple Site Company to get help with editing my WordPress website, SEO, and company video. They promised to complete the video in 3 weeks as well as the website. I never received the video that they promised. They made promises saying that they would have the video completed by the end of the week. Then at the end of the week the video is still not completed. Then I would ask them again about the video, and they would say that the video will be done tomorrow. Then tomorrow would come and the video will still not be completed. It had already been past 3 weeks. The so-called SEO work they did to the website was useless and made the website look tacky and unprofessional. They just copied and paste a bunch of random text from my website and made a very long paragraph under the footer on every page of my website. When I asked them about this, they said they did it so that each page will have at least 1000 words each for SEO purposes. Also they added links to my competitor's websites as well which really infuriated me. When I gave them information to add to the website, it would contain typos, misaligned text, odd font sizes, random font colors, misspellings, blurry pictures etc. I know what I sent them did not contain these errors. The text looked very messy. Most of the time when I emailed Thomas, the person responsible for the website corrections, about an edit to the website it was usually about correcting a mistake that the edit team made. They also distorted the images of my products on my website. The images of my products on my website looked fine before, and I did not ask them to make any corrections to them. When I told them to correct the damage they had done, they never corrected it. The website editors were in denial about the errors on the website. They told me they were done making corrections and making the additions to the website. When I looked at the work they had done none of what I asked was completed. When I called them about my concerns they did not seem to care, they would usually respond with a very dry "OK." It does not seem like they care about the quality or look of the website. They really made a mess of my website. They refuse to give refunds I went through my bank to try to get refund. Simple Site Company told the bank that they built my website. What a joke! They were just editing the website I had already built. Because of this I did not get my refund. THIS COMPANY STOLE FROM ME AND LIED TO THE BANK! STAY AWAY. I want to start a class action lawsuit.

These crooks took me for a ride just like all the others! Same with the other companies that have negative reviews The company took my money to build and host a website. Well, SIX MONTHS LATER and my site is still not finished! Called my credit card company to reverse all charges they got back the $99/month hosting fees but t I’m still out the $595 he charged to build a garbage site that’s not even finished. Hadn’t heard from Them in two months then he realized that he wasn’t getting paid a hosting fee, well I’ve gotten no less than 6 calls in 3 days. Do not do business with these crooks. You will be stolen from just like the rest of us.

After 6 months Simple Site Company (not to be confused with the company called Simple Site) never completed my website. Called me after 6 months and said he would not complete the website. Kept my $1500. Will attempt to sue in court but he is well hidden. Obviously he has done this many times before. Buyer be very aware!!