Jessie M.
Simple is Terrible
Even if it doesn't work for you they won't refund your money.
Simple is online banking with superhuman customer service and tools to help you easily budget and save, right inside your account.
Simple (simple.com) has 110 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Jessie M.
Even if it doesn't work for you they won't refund your money.
Julia
Didn't want to renew but it auto renewed and they refused to give any refund. There was no chase up to say it was going to auto renew. Feel duped!
Georgina C.
IT DIDN’T work out for my and I didn’t like the app, and I cancelled, after 3 months I was charged again automatically $59.99 and no body answering mails for refund of confirm cancellation BE AWARE DONT LOOSE YOUR MONEY INSTEAD OF WEIGHT
Julie
Det reklameres på dansk på Facebook og når man opretter et abonnement og betaler finder man ud af at appen er på engelsk, det er jo meget smart at man kan tage billeder af det man skal spise men appen aner ikke hvad det er når det er danske retter, så den kommer med underlige forslag. Abonnementet er løbende og noget bøvlet at opsige, deres kundeservice er heller ikke for god.
Kathy Pierce H.
This is a typical company that gets you on the front end with a low cost and auto-renews at a higher rate. When this happened to me I immediately contacted them to cancel my "subscription" and get a refund but they only offered to refund half or the lower rate I entered with. This is how they make money. They don't really care about you!
MV
AVOID! They keep charging you for nothing. I cancelled my prescription, cancelled the app, after 3 months they charge me 60+ euro! Claiming that I did not cancel. With a cancelled prescription, cancelled app and zero activity in the app it was more than obvious that I should not pay anything to them. Worst app ever.
Mary Ann Zumwalt S.
I cancelled my subscription 1 day after joining for $29.99. That was for 3 months. Then I receive a receipt charging me $29.99 and $36.00. I told them i cancelled and need my money back. They said I have to show I used the fasting for 15 days. And because I did not, I don't qualify to get my money back. That doesn't even make sense. I cancelled within 30 days, as they said, I should qualify!
Jill L.
Simple would not work with me when I was charged twice for their app, that I didn’t sign up for, AND didn’t show up on my app purchases. They are rude and unhelpful. Can’t review the app because I never had it, or wanted it.