Simms Fishing ProductsReviews of simmsfishing.com

AWFUL experience! Do not order from them directly. Go through another site, like Cabelas or Amazon if you want a Simms product. Working with them directly was a horrible experience and they cant ever seem to get a hold of their warehouse to see when a product will ship or what the problem is. No answers email updates on the status of your order or that it is delayed so you have to call customer service in which they never have an answer either. On the third attempt, I just canceled my order in which they still wouldnt give me a confirmation # that it was canceled. So, I have to call back this afternoon to supposably receive that.

"Simmsfishingonsale eller simms Outlet Online" . Køb endelig ikke noget hos dem Det er kinesisk piratkopi firma. Man betaler ved ordreaccept og får aldrig varerne. Når man kontakter dem på "SincereClientService outlook.com" får man AI generede svar. De gør ikke noget. De betaler ikke peng tilbage! Efter et måned har jeg fortsat ikke modtaget noget Nu er de også stoppet med at svare.

Sent in a new set of waders and they claim 5-7 weeks to get them returned. Its been almost 16 weeks and I have sent at least 5 emails with no response. Thank goodness that I have my shipping paperwork. Been on hold for over 20 minutes trying to talk to someone to find out the status.

Bought a pair of Freestone waders. They leaked within several months. I thought Simms was a really good product. I sent the waders to Simms and they still stood behind their leaky product and wouldn’t send a replacement! But they are willing to ship my leaky waders back to me!!! Horrible customer service as well. Do not buy Simms waders. This company is all fancy marketing.

I sent my Simms G3 waders in for a non-warranty repair. After 4 years of ownership,they developed a small leak and I figured Simms would do a better repair job then I could. After waiting a month for a response,they email me to inform me my waders are non repairable and they will be stamping them and banning my waders from future repairs. I have sent multiple emails and have tried calling but I cannot get ahold of anyone at the company. Anyway,they say they are shipping them back to me. I am in British Columbia, Canada. I get the tracking info, and just yesterday I get confirmation my package has been delivered....to an address in Montana. They sent my $1000 waders to a incorrect address in the incorrect country, and I still can't get ahold of anyone. Thanks Simms, really made me confident in going with Patagonia from here on out.

Bought a pair of Simms Tributary waders. On literal first use they leaked all around the crotch area really badly. I returned them to the retailer and they were replaced. Second pair leaked on first use, same place. I thought I'd email Simms directly for their opinion on the situation (I wrote a friendly email to them). They ignored it so I contacted them on Facebook. They are ignoring me on there too. Fortunately I'm a Youtube content creator with a reasonable sized channel so will be warning my viewers against buying Simms products. Will never buy another Simms product myself. They simply don't want to know when there's an issue.

Terrible customer service. Do not Buy. Buy another brand. Skwalla, Orvis, even Cabellas I don't care, just don't buy Simms if you don't want a leaky wader that the company won't support. I Specifically bought Simms Gore-tex waders from a regional retailer. First trip, seams leaked. Simms offered credit (NOT a refund), but that credit was not sufficient to buy another Gore-Tex wader from Simms. It wasn't even sufficient to buy the equivalent non-Gore Tex wader. Total BS. This was Simms fault in the first place, ruined my week-long fishing trip and now they won't fix it. Simms thinks they did a great job because they offered me a credit, but I have to use that credit on their website where all the prices are more expensive and it is not sufficient to buy another Gore-tex wader. Retailer got involved and tried to help, even offering to ship a replacement wader to me if Simms would transfer the credit to them, but Simms wouldn't even do that! We served them up a perfectly workable solution to fix the problem that they caused, and they wouldn't do it. Unacceptable. Go somewhere else.

Rip off, and then once they rip you off something will rip off your waders and boots, and you’ll have to pay out of pocket to ship it back to be “FIXED” lol and then they’ll mark it with an X and say it’s unfixable!! Then you’re out a fly fishing season all because you chose to pay price gouged crap from a soon to be reduced to a Walmart only company!!! @ Simms Fishing Products… we will not sit back idly and let you take advantage of us and make our local fly shops sell your crap!!! Every “Sponsored” ad you put out will have a response that is not to your liking!!!