Fire Co. C.
I ordered 2 sets of light strands for…
I ordered 2 sets of light strands for my truck. For some reason an address unfamiliar to me was added to my order and they were sent there. (I only know this by following the tracking). I have emailed multiple times to see how we can correct this situation and have received no replies. I have called the number listed on the website and it is always busy, so I don't even know if it works. My next step is to contact my Credit card company and report this charge as fraudulent.
Response from SilverholderApr 28, 2023
Hi Fire Co. C, I am sorry that the address for your order was wrong, we do not know why there was an unfamiliar address for your order. Usually, we will immediately help you to correct your address after receiving your email. Could you send us a message at [email protected]? We will try our best to help you. Sincerely, SilverHolder,