Silver AirwaysReviews of silverairways.com

This is my first time flying Silver Airways and they are nearly 3 hours late!! Received ZERO notifications and when you search flight it stated it’s on time still…as I’m sat here being told by staff that can rely on their own app. First time. Last time! I could’ve driven from West Palm Beach to Tampa on the time I’m parked, checked baggage and got to gate. Literally could’ve driven!!!

They canceled our flights and did a "free" rebooking. However, they did not offer the new flight rate that was over $200 cheaper. We had to book a room for an extra night at the hotel. So essentially our fun getaway is costing us more due to the airlines changing our flight days without compensation.

Missed plane due to connecting flight being late from extreme weather., staff were rude and not helpful in the slightest, next flight was 24hours later and then was canceled without any communication to passengers- no vouchers offered for motel or food or rides to motels

Silver Airlines is absolutely the worst airline. I booked a flight from from FLL to TLH for my daughter that attends college in Tallahassee FL. I tried calling for 3 days straight to add baggage to her itinerary. Held the phone for hours each time, no one answered. Selected the option for a call back, no one called back. On the day of departure wasn’t notified that the flight was delayed. Originally it was supposed to be a two hour delay. Three hours later they were finally able to board to only sit on the tarmac for an hour and had to get of the plane due to a mechanical issue. Now it’s 11pm. My daughter has class in the morning. No one is at the gate giving updates. No type of communication whatsoever. Flight was supposed to leave at 6pm and here it is midnight with no updates. This is completely unacceptable and I wonder if anything can be done about this! I will NEVER patronize this airline again!

This is quite possibly the worst airline I have ever flown. Given that I have flown regional airlines across Africa and Asia, that says quite a lot. It seems to go beyond a poor customer service attitude, extending to questions I have around their competence. I will be surprised if they are still in business in a year’s time, and I wouldn’t trust anything about them in the interim.

Yep, like everyone else’s review so far … AVOID at ALL COST! There are other options. They delayed our flight by 3 hours (the flight was already delayed, then the pilot flew into BVI airport the wrong way and was stuck and couldn’t get out. It was almost funny watching these men MANUALLY pushed the aircraft backwards so it could turn!). Anyway we missed our connection to Punta Cana. Had a resort booked for the family which cost approx. 1500 USD per night. No refund. No compensation. Nothing 🙈 So … let’s all help do the community a favour. If we all stop booking with this airline, eventually it will have to stop flying.

Flight was to take off at 8. They say the crew got in late and has to rest. Why didn’t they send a notice it was delayed instead of still getting us to airport early. Then there is a second flight to same place leaving at 9:15 so they could have pulled crew from that flight and sent ours first. Nope we are waiting over two hours for our delayed flight. Unacceptable Terrible service

🛑 Beware of @SilverAirways!!!🛬 I just had the worst customer service experience and am extremely disappointed. 😤 Over 2 months ago, I emailed their guest relations dept requesting reimbursement with extensive details and copies of receipts for a last minute flight cancellation due to Silver Airways no longer offering a flight route. 👎 Since then, I have spent over 10+ hours on the phone with representatives and supervisors who seem absolutely clueless!!! 📞 No resolution in sight. 😡 #CustomerServiceFail #SilverAirwaysFail #FlightCancellation #Reimbursement Needed #SilverAirways, reimburse my hard-earned money!!! 💰💸💲