Signify HealthReviews of signifyhealth.com

Horrible experience, no explanation of what we were doing, literally had a stranger treating me like an Animal. Next time, I will go to the vet, this was contracted by my health insurance company, they are about to get an earful. UPDATE: Currently my complaint(s) against BCBSNM and their associate Signify Health are under review by NMOSI and USOCR. I look forward to testifying, under oath, about my experience.

They gave me a 3 hour time frame that they would be here, and never showed. Then I received a text stating I canceled the visit.

Signify Health called me and scheduled an appointment for a home visit as part of my health insurance. Scheduled the appointment and they did not show. From my caller ID, called them and they said that not only did I not have an appointment, but that they never called.

I set up an appointment for a home health visit. The rep asked about my wife scheduling too. I said sure. The rep then mixed up all of our information so that my wife, who didn't want an appointment, was scheduled and I wasn't. It took 3 phone calls to get the account info correct. THEN, they finally scheduled my appointment and promised a $75.00 gift card. The person who visited was terrific. BUT, I never received the card. My wife then, promised a $75.00 card, made an appointment. The person who came out told her she had kidney disease because of a specific count being over 90. The fact is that count over 90 means things are ok. it's only when it's under 40 that that is a problem. She never received her gift card either. No wonder people are hesitant to schedule a healthy home visit. If this is the company who is providing services for my Medicare Advantage provider next year, neither of us will do a healthy home visit. The response from Signify was that our health care provider might offer gift cards BUT we already had that. The reps from Signify misrepresented this saying that "If you do a home health visit 'WE' will give you a $75.00 gift card".

One Rude Company!

The nurse who came to my home fraudulently put diagnoses on my chart that have resulted in me being denied insurance. I can't imagine how she could have made up such false information. It seems impossible to get a supervisor to return a call and one employee just mentioned that it could take 60 to resolve an issue. Signify is owned by CVS; as is Aetna. The whole system is a scam. Do not let them in your home.

Not trustworthy at all. Signify Health did my health assessment Oct 30,2025 and promised me. 100.00 gift card it’s now Dec 19 ,2025 and after numerous calls it’s all been misleading and lies and still no gift card.

SNEAKY employers as well and do NOT EVEN PAY employees they randomly throw in caveats and make excuses to not pay what you are promised after you have already completed all the work. They need to be taken to court