Signify HealthReviews of signifyhealth.com

On February 5th, 2025 I received a call from Signify Health wanting to schedule an annual "wellness" visit. I said that I was not interested. He replied saying it was very important and I need to schedule a time. I explained that is see a GP, a Hepatologists, a Gastroenterologist, a Nephrologist, a Therapist, a Psychologist as well as getting a full blood work up every other month. I said, "I have eyes on me every month if not more, I'll pass this year." Again, he insisted I set an appointment. So I did just to end the call. After some thought, I called Humana on February 11, 2025 and complained saying I felt BULLIED into making an appointment. They agreed, connected me with Signify and I canceled my appointment. THE VERY NEXT DAY, Signify called me saying that they were Humana and that it's "vital" I set up a wellness appointment. After some very confusing conversation I asked if this was actually Humana and they said yes! After challenging this lie and more fast talking from the caller, they finally admitted it was Signify. After cooling down, I called Signify back and asked to speak with a member of management, to which I was placed on hold. After 10 minutes, I hung up, called back and was placed on hold for another 10 minutes. Then I called the corporate office in TX and asked to speak with a member of management. They refused stating that they see the complaint in the system, that it will be forwarded to management and will have someone call me back. I never heard back! Dishonest, high pressure, poor service culture and not willing to take criticism. I wonder how many people they are doing this to, as it can't just be me? How many unnecessary visits are being billed to Humana, which we pay for in our premiums? They should be ashamed.

One of the most unprofessional misguided companies. There's absolutely no support for providers. The business is run much like a kindergarten lemonade stand. There is no interest in company development/improvement, suggestions are taken with malice and bullying is very common. There is an expectation to be driving hours between visits scheduled back to back the scheduling team refuses to contact patients. Many of the homes you go to have no one there during the scheduled time there are no reminders sent to patients about upcoming appointments.

I spoke to a representative from Signify Health one day ago and as we were speaking he/she was typing/noting i do not want to receive any more calls. When a company is so desperate to totally ignore your first initial request to stop calling, called back within the hour to schedule an appointment of me making that request to stop calling, then when called me back the next day to schedule an appointment the representative had a rude demeanor said there was nothing noted stating i wish not to receive phone calls and couldn't remove my name unless i give it to her that's harassment, its repeated, consistent and alarming.

Throughout 2024 I kept receiving numerous calls from (855)984-5121 where it came up on my phone identified as Healthcare. I never answered them as I wasn't expecting any calls so I suspected them to be scam calls. Finally, the last time I received the call, I decided to call back on November 25, 2024. I asked who had been calling me and after difficulty hearing me, they identified themselves with Signify Health. I politely said I'd call back after I could find out the legitimacy of Signify Health, since I've never heard of them. I then called back a second time feeling comfortable with making the call. This second time I called, I received a representative named Darien. She was polite and already had my personal information which she read out to me and said they were calling me on behalf of my health insurance, Louisiana Healthcare Connections. They wanted to schedule an in-home health assessment which I was very eager to do. Darien scheduled the appointment for December 12, 2024 and said someone would be at my home between 12pm and 3pm that day. I entered Signify Health into my contacts to identify this number and then my app automatically changed the number to (337)326-4845. That number was also identified as Signify Health. The appointment day came and went without anyone showing up or calling. On December 15, 2024, I emailed Signify Health through their website about their no-show. I never received a response. On December 31, 2024, I contacted Louisiana Healthcare Connections to see what information they had about Signify Health and them scheduling appointments on their behalf. Christy, from Member Services contacted me and said they had no information and said she contacted Signify Health and spoke to a representative named Dakota. Dakota said for me to call (855)985-5121 and that any representative would be able to help me. On January 13, 2025, I called Signify Health at the above number given to me by Christy. I spoke to Ahman who said they had no information about the previous appointment but would be willing to help me. She also didn't have my personal information that the previous representative, Darien, did have. Ahman said that someone would get back with me between 5 and 7 business days. Now, Signify Health repeatedly called me throughout 2024 yet when I responded positively to their calls, I haven't heard from them since. As anyone can see by the above, something seems nefarious. Signify Health hasn't provided any explanation about these no-show appointments they've scheduled. And, after reporting it to my health insurance, they also don't seem to have an explanation or even be concerned. I've waited to make this review a few days after Signify Health's self imposed deadline. The reason for that is the first time of contact, Darien of Signify Health was able to schedule an appointment during our call. The second time I was required to wait 5-7 days for a callback where they still didn't call. I'll wait for a reasonable amount of time for one or both to respond to this review. After that, my only other choice is to ask the Louisiana Department of Health to get involved to protect any personal information that may have been released. Update: I submitted this review on January 25, 2025. I just got a response on May 28, 2026. You can read their response below. Apparently, Signify Health wants me to call the same number and provide the same information that I've already done, several times. They said they couldn't glean enough information about my complaint from my review. I provided dates and names. After almost a year and a half to investigate, all they're telling me is they're not good at record keeping. I would still have responded if they would have provided an individual specifically to call who would be knowledgeable about my complaint and review. Without that, I'd be going in circles again. Again, their own response is a review against them.

signify harasses and stalks me. The review they did has false information on it. They have sent me the same results over and over. They call me daily even though I told them to stop. They want me to leave my pcp and I told them no. I have yet to get the rewards I am supposed to get. They are the worse!

Due to the hurricanes and physicians appointments the at home visits were cancelled and rescheduled. I advised this company that I would contact them once I made my specialist's appointments and rescheduled. Within 5 minut I received a phone call about scheduling an appointment. The phone calls are now being very inconsiderate. I am sick and do not like being harassed. I am contemplating reporting this treatment to the insurance commission.

The health assessment contained quite a few false hoods and irregularities in it. A lot of the tests that she said we’re conducted were not conducted. I do not smoke. I do not drink. I do not have PAD (peripheral artery disease). There was no test taken for that. I do not have chronic kidney disease, no pain assessment was done her description of substance use or abuse was incorrect. There was no eye exam done. Most of this assessment is just garbage. I plan to talk to my attorney and I also plan on filing a grievance with Aetna.

Scheduled a homeappointment for today [10/28/24] and nurse did not show up. Called their 800 number and I was assured the nurse is on the way and confirmed that the nurse will call. It has been 2 hours and neither a call nor a show.