shuitterlily.comReviews of shuitterlily.com

This company is fraudulent. They operate under multiple different names, use different order numbers and tracking numbers to create confusion. They do not honor their own return policy and refuse to provide the return address when asked multiple times. The products I received were defective and Shuitterlily "support" told me that their Shipping Department said the items were correct and therefore they would not honor the return, even though I sent a video demonstrating that the items were defective.

These reviews are surely fake. Ordered this product on a whim over a month ago and keep getting tracking updates, sure, but they’re vague af and as far as I know it will never get here. Customer service has been rude and refuses to refund. Ñ

Ordered a cupholder cell phone mount on 6/16/24. On sale for $8.95. Invoice shows they charged me $4.00 tax. It is 7/6/24 and it has still not arrived. I keep getting tracking emails saying it is waiting to clear customs in Ireland. I complained to them and got an email saying that was the wrong tracking number. The new number shows it is shipping from China. As of 7/6/24 it shows it in customs at LAX and I got another email showing it still in Ireland.

Bottom line...Shuitterlily is not a reputable company. I bought (18) phone car holders for $161.82 for Christmas presents to be passed out in Dec. 2024. The problem was that when I finally got around to trying one of them out...well it fall apart when I tried to use it, it wasn't a well made product and certainly wasn't something I would like to give as a gift. I reached out to Shuitterlily and requested a refund for the faulty product. Shuitterlily basically did not address the issue and after about 4 emails back and forth (where I swear someone in another country was running the show...poor communication) they offered $13.00 USD as an offer to accommodate what had happened. This was a slap in the face of this consumer. I will not be using Shuitterlily for any future projects, Christmas, Birthdays or any other events that I need supplies for. Your loss Shuitterlily and I will make sure that I let my people know that your organization is not to be trusted. Signed disappointed consumer. Ann - Houston, Texas

I would give a zero due to the fact they chatted me 71 for 3 cup holders that total should jane come to 15 bucks. That was the sale

I ordered three beaded bracelets in December in 2023 for my granddaughters for Christmas they said it was delivered and I never received it I'll never order from them again and I still have to pay for it through klarna so now I'm making payments with no product never order again from them and klarna covered for them saying they delivered it and they didn't so be aware people don't order from them

I ordered 2 bracelets for my granddaughters back in November of 2023 for Christmas. They said they were delivered but never received them. I cannot find any contact information for this company. Will never ever buy from them again. SCAMMERS. They should be turned into the Better Business Bureau

They don't even deserve 1 star but..do not buy from here ..bracket came late after paying extra for on time before Xmas. Didn't come till the 3rd.. cheap as f---k