ShopzillaReviews of shopzilla.com

After spending more than $1000+ within less than 1 month for PPC with Shopzilla.com, realized that barely 1% ROI conversion, actually not even traffic result. We decided to cancel our service with them. With $200 (credit balance) still left on our account we requested for refund. With so complicated refund request; Emails,Filled out form, send fax, called 3x, it's over a month but we still do not get our refund. Seeing how many people complaints on BBB, surprisingly they are still in business ? This genuine complaint is about Shopzilla.com in Los Angeles, CA - USA

I am trying to get into the personal protection business. I would like to sell items like: stun guns, pepper spray, personal alarms etc. Right now I only have stun guns. I listed one stun gun on shopzilla.com, registered as a seller, and pre paid $50 to their site. They cancelled my whole account within 24 hours. Their reason was "my product is not a good fit for shopzilla" I received no refund. There are 6 stun guns still listed on their site EXACTLY the same as the one I tried to list. And over 100 other stun guns as well. I have e-mailed them numerous times but nobody has told me why I was singled out. I even called them on the phone. The person I talked to said that wasn't their department but somebody would call me back. They never called. Experiencing this type of descrimination is new to me, and I don't like it. Especially since it was for no good reason. My stun gun was even a lower price than the ones already listed. I would never recommend shopzilla to anyone, and will never do business with them in the future. I would rate them no stars if I could.