Marian B.
The jumper is NOT a knitted item
The jumper is NOT a knitted item, it is a printed image on fabric, completely misrepresentation on the website. A real waste of money. More fool me Here we are, two weeks later, the company has so far offered me £4 as a 'refund' after admitting fault and taking full responsibility. Against the cost of £29..... these are not honest people. Find a better way of supporting animal welfare.
Response from ShoptosavepawsSep 14, 2026
Dear Marian Brooks, Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment. To help us resolve this issue quickly and accurately, please contact us at: Email: [email protected] Please provide: - Your order number - The name and email address used when placing the order Once we receive this information, we will check your order details and get back to you with a solution as soon as possible. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding. Best regards, Customer Service Team


