ShopteryReviews of shoptery.com

Response from ShopteryNov 12, 2024

Thank you for sharing your experience. We deeply apologize for the issues you encountered with the quality and stitching of our clothes, as well as the misplaced buttons on your shirt. This is not the standard we aim to uphold, and we regret the disappointment it has caused. If you’d be willing to give us another chance, we’d love to make things right. Please reach out to our customer support team for a resolution or refund. Your feedback is invaluable and will help us improve.

Response from ShopteryNov 12, 2024

We’re truly sorry to hear about your frustrating experience with our service and the difficulty in contacting us. We understand how upsetting it is not to receive your package and then face issues getting support. Please reach out to our customer service team via email or live chat, and we will prioritize resolving this for you as quickly as possible. Your satisfaction matters to us, and we’re here to assist you.

Response from ShopteryNov 12, 2024

Thank you for bringing this to our attention. We apologize for the inconvenience and frustration caused by the delay in processing and canceling your order. This is not the experience we want our customers to have. We appreciate your patience and hope to improve our service to prevent issues like this in the future. If there’s anything we can do to make it right, please don’t hesitate to reach out.

Response from ShopteryFeb 24, 2024

Hello dear! We have already provided you with all the information about your order, your order has been successfully delivered and received. As for the fact that we provided you with other information, this cannot be technically, immediately after placing the order, tracking numbers were attached to your order, they were sent both by mail and to PayPal, using these numbers you could see the entire path of your item, we also have all the documents confirming the shipment of the goods under these numbers to your address and your name, we will attach them when the case is referred to PayPal for investigation. At this time, we ask you not to spread false information about our company and wait for a decision on your issue. Our company has been on the market for more than four years and we have served tens of thousands of clients. If we have questions, we always solve them and the client is left with either goods or money. In your case, at the moment of the proceedings, we see that you have successfully received all your parcels, all further clarification of the circumstances does not depend on us.