James J.
Been waiting for about two weeks still…
Been waiting for about two weeks still no order call and email no response

Shop Software Keys was founded on the premise of providing the best experience for purchasing software online. We strive to provide the most outstanding service in the industry alongside the most competitive prices.Located in Dover, Delaware our team has a strong foundation in customer service and technical support with over ten years of experience. This, tied with our connection to the Microsoft Partner Network allows us to find and provide you with the best prices available for authentic and genuine software.
Shop Software Keys (shopsoftwarekeys.com) has 151 customer reviews on Five Star Index, with an average rating of 2.3 out of 5.
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James J.
Been waiting for about two weeks still no order call and email no response
JAMES O D.
Did not receive what I ordered. Microsoft 365 home edition, paid for it early this month. James Davidson I cannot remember the exact date
Response from Shop Software KeysSep 24, 2022
Hello James, After looking at your order I have found that you did not receive your License because your payment method was declined and we never received your funds via Amazon Pay. If you have any questions regarding this or would like to complete your purchase we are happy to help please contact our support team by phone at 302-336-8474 or email us at [email protected]. Thank you and have a great day! Best Regards, SSK's Support Team Andrew S
Mary L.
The software license key was supposed to be emailed to me. After two business days, I have not received and contacted them. They said it was back ordered and would take at least a week to fulfill. They said I should have received an email stating this and I never received the email. I asked for a refund and some form of written confirmation that a refund would be generated. They said they don’t have written confirmation. I asked for a copy of the chat which stated they would refund the money. They said they would send me a copy but as of today, no chat copy has been received.
Response from Shop Software KeysSep 23, 2022
Hello, If you are having trouble locating any communication from our support team please check your Spam/Junk folders and also your Promotions folder if using gmail. Using the email you've provided I was able to locate your order. Your order was received on September 15th. Unfortunately, there has been a high demand for the product ordered and you were told that we were out of stock and given the option of waiting but you requested a refund on September 19th. According to our refund policy it can take up to 7 business days for a refund to be processed. Your refund has been processed but unfortunately you submitted a chargeback to your credit card company before the 7 days. Occasionally, when products are in high demand we do run out of stock and we apologize for any issues this might have caused. The funds have already been returned to you. Warm Regards, SSK's Support Team
Lynn R.
Poor, I purchased but did not receive the product
Response from Shop Software KeysSep 21, 2022
Hello, Using the email you've provided I was able to locate your order, your License Key and Download Instructions were sent to you via email on Sep 13, 7:13 PM. This is within the delivery time stated on the product page of our website for the product you purchased. If you are having any trouble locating this email please contact us at (302) 336-8474 or email us at [email protected] and we are happy to resend this email or help in anyway possible if you need assistance with your order. Have a great rest of your day! Best Regards, SSK's Support Team
Jack F.
I never received your product.
Stacy S.
BE CAREFUL, they are selling fradulant licenses!! I purchased a "non-subscription" Quickbooks license from them in Dec 2021 and as of Aug 2022, Quickbooks informed me this license was expired and I could no longer use Quickbooks without purchasing a new license. I tried to reach out to the company, but they claim "This may have been under last ownership" and would not take any responsibility.