ShopiteeReviews of shopitee.com

DO NOT USE SHOPITEE. TERRIBLE SERVICE. I placed an order on 4/26/18. By placing my order on this date, I was guaranteed to receive my order by 5/10/18. This date has come and gone. As of this evening, 5/11/18, I have not yet received the item. I ordered the item for an event on tomorrow. I now will not be able to use the item. I spoke with Alex via the Shopitee online Chat option and asked for a full refund and order cancellation since I cannot use the item. Alex apologized and informed me that because the item is custom, I can only receive 10% back of my purchase price. Let's not talk about the fact that 10% does not even cover the S&H fees. But before I could ask another question, Alex left the Chat room and put me back in the cue. I opened another Chat with Joe and explained my situation again, and also told Joe that I no longer want the item, as it was to be used for an event tomorrow. Joe apologized and informed me that I can receive a partial refund. When I asked how much is a partial refund, and why should I be held responsible for something that is not my fault, especially when I ordered my item within their stipulations, Joe left the Chat room and put me back in the cue. I opened a 3rd Chat and have been waiting for a response now for the last 89+ mins and counting. This is not the way to do business. I was skeptical to begin with and should have followed my instincts before placing an order with this company. Won't happen again, nor will I let any of my friends or family order from this company. NOT A HAPPY CUSTOMER.

I ordered a shirt for myself paid then went back about 5 mins later to order the same shirt different size and color for my sister for mother's day didn't pay attention to the cart i paid and when i got the email that my order was being processed i immediately emailed them because they charged me again for the first shirt i had already paid for. Needless to say they refunded me my money. However i had the 2 shirts delivered to the same address i received 1 shirt then got an email that night saying the other shirt had been delayed due to insufficient address. Ok i call post office thinking they still had the package and i could just go pick it up but nope it was already sent back. So once again i email this company and the only thing they could offer me was a damn reprint of the shirt for free. I first asked if it could be next day delivery since Mother's Day is this weekend and Alex stated that my order did not qualify nor could i get a refund. HELLO THIS IS YOUR COMPANYS SCREW UP. How do i get one shirt but not the other. His response was they had no other solution but to reprint. Umm no for your screw up you can send next day delivery or refund my money back since my package was not delivered by the time the ad offered. Sorry for such a long response but i am highly aggravated with them now my sister will not get her mother's day present......

They had an ad on FB showing an MS Warrior hoodie for $34.99. Decided to purchase it, but when I put my card info in it didn't show me the order before finalizing the purchase. Just enter the card in and BOOM, you're done. Problem with that is the price was higher than anticipated. Reviewing my order I see that I was charged $39.99. Contacted them about the price increase without offering me a review of the purchase prior to finalizing it, and they essentially said "too bad, so sad." Even sent them a pic of the price I saw. Still the same answer. It's only a $5 difference, but it's not about the money anymore, it's the principle. Even when shown proof of your fault you don't accept it. Maybe keep tabs of all your ads and marketing and get all of your prices squared away. And when someone has an issue don't be so apathetic.

Not as pictured. Showed a modern fit, contoured ladies shirt that looked soft. Received a boxy, cheap & hard Gilden. The only reason it's called "ladies" is the sleeves are shorter. The tank was okay. But again per other reviews not as pictured. Way over priced due to very cheap blanks!

Definitely would not recommend this company to anyone. Orderef a T-shirt back in early June and still have not received it. Been thru several emails where they seem like they're automated. Would not give an explanation on why I cannot receive a refund for a my shirt that I have not received in the two months I have been waiting for it. I'm starting to think this company is a scam.

Was extremely unhappy with the quality of the t-shirt. The black tank top was transparent I would never have ordered from this company if I new the quality was so low.

My shirt was ordered on 7/26 with a promise of SHIPMENT in 5-10 days, here we are 20 days later and my order says PRINTING. There is no phone number to call and their "Live Chat" is nonexistent on their page. Your only option is to send them an email with a drop down menu of options, which they claim to respond to in 3-5 business days. 20 days for a $27 t-shirt, really??

I ordered a shirt from them, it came in and the color was very different then what I was expecting. So I emailed them to see if I could send it back for a different color, they replied and asked to see a picture of what I was talking about, when I replied to that email I got a notification saying that email couldn't be sent because it wasn't a valid email address. I have tried a few more times to find another way to get ahold of this company but it hasn't worked. This just seems awfully strange to me.