ShopfittechReviews of shopfittech.com

Ordered my wifes mothers day present on May 8th. Still not here and no response to emails or instant messages. They got me for 80+ dollars. They are in texas and everything directly from china. I screwed up! Do not purchase from them! Spend the extra money and get a Fitbit!

Do not let this company fraud you. I believe this company operates to fraud buyers. I purchased a FitTech watch April 25. I was never able to track the shipment with the info they sent me but they would send tracking details (that I believe they created). It is Jun 3 today and FltTech no longer sends me fake tracking messages or responds to my emails. This is a waste of money and time to deal with a company in China that is our to fraud us

Unfortunately the reviews here are true. Before ordering my watch the delivery method just states "first class." After order it then gives a timeframe. My order took 10 days just to update and stated it will be leaving Shenzhen, China. I've been waiting over 22 days no update since 5/23 that it was last in NYC. I emailed fittech and let them know, I have never received your product and would just like to cancel my order, get a refund and you can keep your watch. They emailed me back 10 min later and said unfortunately that is not an option and to give their product a try. I replied back when will it get here?? They have not replied back. They also state on website you cannot get a refund if the watch is not giving accurate readings. ISN'T THAT THE REASON FOR BUYING THE DAMN WATCH? Never Again

No indication that it is charging. I charged it last night with a wall adapter and woke up to a black screen. It is now plugged into my laptop USB and still no indication that it is charging . No screen etc. It had minimal charged when it arrived so I set it up and synced it with the app but now there is no screen activity and it doesn't connect. Where do I find the return label? Because if I cannot resolve this today I am returning it for a refund. There is obviously a manufacturing problem as I have had it for less than 24 hrs and waited way longer than expected.i ordered April 24th it arrived May 14. I'm extremely unhappy with this product . Customer service phone, i cannot speak to a live support person. I'm directed to email, that is totally ridiculous. Purchased the Fit tech pep, it took almost a month to arrive. I was able to set it up and sync to app on my phone with the minimal charge it came with. I plugged it in to get a full charge as directed and woke up to a black screen, no indication of charging and no ability to connect . Multiple emails and chats have gone unanswered. I want to return it as it does not work. DO YOURSELF A FAVOR AND GO WITH A KNOWN RELIABLE BRAND! LESSON LEARNED!

Do NOT buy. Never received my watch but of course they have my money...

This company is fraudulent and the product does not arrive. This has been a very unpleasant experience trying to work with them. Ordering from here will be a waste of your time & money. Go to retailers you can trust.

Watch is terrible, cant see it outside, readings are not accurate, will not link to phone, instructions are very poor. Email response is slow, and not helpful. I have asked several times about returning the watch, but the only response I get is how much other people like it. The sales ad said returns were a snap - so not the case. Terrible product, terrible customer service. I have sent this info to shopfittech - they don't seem to care.

Do not buy from this company. Read the reviews. Their website makes the senior watch sounds great but it won’t connect via Bluetooth and you’ll spend months Sending countless email video only to be asked for more. If you buy from this company I feel so sorry for you