ShopfittechReviews of shopfittech.com

Unbelievable company and product. Couldn't pair the watch with the software they had nor with my phone's pairing. Decided that I would use it offline only, but no instructions anywhere to show how to set the time, etc. I was sure I could figure it out, but after putting way too much effort into it over several days, was unable to get a single function to work. Contacted the company and they respond after days with recommendations to video my problem. This is the worst of the worst

DO NOT!!!!! DO NOT BUY THIS WATCH!!!! Took almost 2 months for del, finally got the product and it didn't even last a day! THIS COMPANY IS A SCAM PEOPLE...IMPOSSIBLE TO CONTACT THIS COMPANY...SAVE YOUR MONEY..AND SANITY..WOULD GIVE THIS COMPANY MINUS 5 STARS IF POSSIBLE..BUYER BEWARE

Would give zero stars if I could. This company is a scam. I ordered a watch that took almost a month to get here from China. When it came in, it was buggy and within two weeks quit working altogether. I've attempted to contact the company, but they have disabled my login to their website. They have not responded to any e-mails. I messaged them on Facebook and they blocked me. These crooks took my money and then hid behind e-mail and their website. Do not give them your money unless you just want to throw it away.

UPDATE I ordered and received a FITBIT Charge 3 from AMAZON to replace the piece of junk that Fit Tech sent me. It came in just a few days and was delivered on a Sunday!. It was very easy to setup and even better it works! The Fit Tech watch was $63 and the FITBIT was only $103 with tax and shipping. The FITBIT works great when swimming, and no burn on my wrist from the sensing LED like I had with FIT Tech. I have been using my new FITBIT for a week now, battery is still going strong and no problems! I did dispute the FIT Tech purchase with my credit card company. I have not heard from FIT Tech. All of the addresses listed on websites are fake. Oh and FITBIT sent me email asking how I like my new watch. They have a real office in San Francisco CA, you can even call them! I have ordered a Fit Tech Fantastic Fitness Watch on December 30, 2019 Order# FT-25423. I received my order on 1/16/2020. It shipped from Guangzhou China not their warehouse in Florida as stated in their ad. I have several problems with this watch. 1. The watch advances to the next day of the week at noon everyday regardless of the correct date and time being displayed. 2. The watch displays the wrong climate information regardless of the correct information showing in the IPhone APP. 3. No charger was supplied, as the ad specifically stated the watch came with a USB charger. 4. The watch is incredibly not accurate during workouts, duration of workout and heart rate are extremely incorrect. 5. The watch constantly flips through screens when swimming and is impossible to use when in the water, although the ad says is perfect for swimming. 6. The watch has left a small skin irritation or burn where the green LED contacts my skin, it has been more than two days and is still healing. This burn happened twice now after one day of wearing the watch. At this time I have discontinued using this watch. The return address on the shipping package is 2352 Bent Creek Road, Auburn AL 36830 which is an EXXON Gas Station. The address showing a location in Jacksonville Fla is a furniture store. I also go nowhere calling the 800 number. The address I found for their new facility in Raleigh N.C, it the address for the U.S. Post Office. Stay away from this scam!

I placed an order Dec.8 2019 for a ladies fit tracker watch. I followed the tracking.It took 9 days just to submit the order to China. This was suppose to be an American based company in North Carolina. It is now January 1, 2020 still no watch and after reading the company reviews I don't have much hope for it. Today's tracking: Package status: In transit Country: China -> United States Destination: Origin: 2019-12-28 03:30, LOS ANGELES,CA, Arrived Shipping Partner Facility, USPS Awaiting Item 2019-12-26 15:00, LOS ANGELES - UNITED STATES OF AMERICA, delivery to local courier 2019-12-24 08:58, LOS ANGELES - UNITED STATES OF AMERICA, Clearance processing complete at GATEWAY 2019-12-24 03:07, LOS ANGELES - UNITED STATES OF AMERICA, Arrived at LOS ANGELES, Custom clearance processing. 2019-12-23 14:34, HONG KONG - CHINA, Departed from the HONG KONG INTERNATIONAL AIRPORT 2019-12-21 15:00, HONGKONG - CHINA, Arrive at international airport to abroad 2019-12-21 07:00, SHENZHEN, Departed Facility In processing center 2019-12-20 00:33, GUANGZHOU, Shipment has been processed in operational center 2019-12-18 21:13, GUANGZHOU, Arrived at Sort Facility GUANGZHOU 2019-12-17 11:26, Shipment information received ======================================

This company is dishonest do not make the same mistake I made! First of all, they do not have a customer service number to call. If you call the number they list you are instructed to email them as they won’t talk to you! After you email them, they ignore you. I emailed to cancel my order since the product was not delivered well after the time I was supposed to have it. They ignored my email so I challenged the charge with my credit card. 5 days later they emailed me to tell me the product is now (allegedly) being shipped and that I cannot cancel - even though I cancelled after the promised delivery date and well before the claim to have shipped! These are bad people do not make the mistake I made.

The watch arrived a month ago but was not the product in the ad' as, apart from the body colour being different the screen was monochrome rather than 4 colour as in the photograph. After exactly 30 days use the Fittech Lux (?) started to malfunction by no longer recording sleep pattern and duration. Some of the other measurements (heart and respiration rates) have been suspect from Day 1. I contacted Fittech about both issues. No response to the fact that the product is not as depicted. Response to request for refund/exchange and they cited their Terms & Conditions! As product cost less than $100 they are simply 'sorry'. Priduct is cheap for a good reason!

This is a deceitful company who lies about what their products can do. I was killed or a specific feature and this company said their products could deliver. They lied, it cannot and what's worse is that they reduce the price and then have a policy that they don't do returns of under 100.00 dollars. This company wants to make money off their dishonesty! Stay away!!!