ShopenzerShopenzer brings to you the most innovative and problem solving products to make your day to day life easy.
Shopenzer (shopenzer.com) has 160 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Claim this listingIT & Communication · DOVER, Delaware
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IT & Communication · Wilmington, Delaware
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IT & Communication · Wilmington, Delaware
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IT & Communication · Wilmington, Delaware
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Showing 47 reviews with 1 star · Clear filters
Zeeshan S.
Stay away from this business. I ordered a product 21 days ago. They have not shipped the product yet. Upon inquiring they told me the product has been shipped and then after few days they changed their statement to saying that the order is stuck in the shipment state. I asked for a refund which they have not processed either. Save your money and shop elsewhere
Mathew S.
I ordered a product on their website based on someone posted on linkedin. I am unable to get a tracking # or get in contact with anyone at Shopenzer to communicate my frustration but have been unsuccessful. I called 507-501-5002 it disconnected me immediately. Please DO NOT PURCHASE / BUY anything from them as this is a scam.
Response from ShopenzerOct 11, 2022
Hi Mathew, Apologies for the inconvenience. On tracking, we could see that your package with the tracking number- 4209408592612927005169000002493795 has been delivered to you September 02, 2022 already; Due to technical glitch on our system, the phone number is currently not working. You can always contact our Customer Support via Email so that you will be receiving a prompt response within 24-48 hours. Thank you for your patience and understanding. Regards, Team Shopenzer
Anwesha
This is a fake site, placed prepaid order for women night dress after seeing ad on Instagram 15days ago. Received confirmation email, however no update received further even after reaching out to their help email. Stop cheating the customers like these ads on social media. TOTAL WASTE OF MONEY.
Response from ShopenzerAug 3, 2022
Hi Anwesha, We are very sorry for any misunderstanding caused to you. Please be informed that we have only one website: www.shopenzer.com On our website, our customers will be able to pay only in USD and not INR and hence this order is not placed with us. Kindly request you to leave your review for the exact store with which you placed your order and not to our online store. Also please be informed that we do not have LADIES NIGHT DRESS in our product list. Also request you to confirm the domain name and the email address in which you received the confirmation email as well, so that we can check it from our end too. We have also made a note in our INSTA page that such orders for NIGHT DRESS OR ANY OTHER ORDERS PAID BY INR are not ours and we will not be able to process or give update regarding these orders. We would also suggest you to contact your bank to dispute such payments, so that they can refund your money. ---------------------------------------------------------------------------- With great efforts, we tried finding the customer care number for the other store from which you have placed your order- 8597466842/7033699406. We would kindly request you to contact the exact store at the number given above and delete this review for our Store. Thank you for your understanding. ----------------------------------------------------------------------------
Swapna
Shopenzer is a fraudster site. Saw their ad in Instagram and paid to buy night dress. Received confirmation message. After that there is no communication and mailed to their Id asking for update. I did not receive any update. DO NOT GET CHEATED BY SEEING THEIR ADs on social media. Loss of money.
Response from ShopenzerJul 28, 2022
Hi Swapna, We are very sorry for any misunderstanding caused to you. Please be informed that we have only one website: www.shopenzer.com On our website, our customers will be able to pay only in USD and not INR and hence this order is not placed with us. Kindly request you to leave your review for the exact store with which you placed your order and not to our online store. Also please be informed that we do not have LADIES NIGHT DRESS in our product list. Also request you to confirm the domain name and the email address in which you received the confirmation email as well, so that we can check it from our end too. We have also made a note in our INSTA page that such orders for NIGHT DRESS OR ANY OTHER ORDERS PAID BY INR are not ours and we will not be able to process or give update regarding these orders. We kindly request you to contact the exact store in which you placed the order. We would also suggest you to contact your bank to dispute such payments, so that they can refund your money. ---------------------------------------------------------------------------- With great efforts, we tried finding the customer care number for the other store from which you have placed your order- 8597466842/7033699406. We would kindly request you to contact the exact store at the number given above and delete this review for our Store. Thank you for your understanding. ----------------------------------------------------------------------------
Do Not O.
Scam. Read the other stories. You order and they never deliver. They reply but it’s fake. Do not order here. @trustpilot: you should warn people too!
Ted G.
This is a total scam. I'm starting litigation.
Lauren
This company is a scam. I paid for an item, never got tracking info. I inquired and they said sorry, it has shipped and youll have tracking in 24-48 hours. 3 days later nothing. I inquired again they said it hasnt even processed yet due to a glitch (so first email was a lie), and I would get tracking info in 24-48 hours. 3 days later again, nothing. I inquired again and asked them to cancel my order, they responded AGAIN saying sorry, problem with order processing and I would have my tracking info in 24-48 hours. Really seems like a bot is involved in these emails. Eventually i had to request my money back from paypal. What a scam!
Hongyu C.
I saw this company's product from linkedin and I placed an order (Order No. #10461) on May 21, 2022. Today is June 12, 2022 and I didn't receive either product or tracking information of my order. I don't recommend anyone buy products from this company.