Jessica C.
Don’t waste your money
Don’t waste your money. I ordered a product on 11/23/23 and was told it would ship before Christmas. I got an email 12/22 indicating that the produce passed the quality assurance check, but the following day I got an email stating there was a problem and it didn’t passed quality control…and would not be delivered before Christmas. I cancelled the order and now have been waiting 2 weeks for a refund. This company is a joke, and likely a scam. Don’t waste your time or money.
Response from Shop Celebs WearFeb 14, 2024
Dear Jessica Your feedback sheds light on serious deficiencies in our processes, and we are committed to rectifying these issues promptly. The delays in processing your order, coupled with the conflicting communication regarding its status, are entirely unacceptable, and we understand the impact this has had on your experience with our company. We deeply regret failing to meet your expectations and assure you that steps are being taken to prevent such incidents from occurring in the future. Kindly share the order details if you haven't received the refund yet. Warm regards, Shop Celebs Wear