ShopbellavalentinaReviews of shopbellavalentina.com

I ordered a dress and received the incorrect size from what I ordered. I was advised the dress tends to run small which is why the next size up was shipped. As a customer who is purchasing, The size that I ordered should be the size I receive. I don't understand as a company how the decision is made to send a bigger size from what the customer has ordered. What is the purpose of a customer using the Size Chart that's provided on the website if it's disregarded with another size being shipped out? I was told this company does not provide return labels & if I return the dress USPS is recommended. However when I emailed the company asking if I would be reimbursed for shipping being that the wrong size was sent from what I ordered I never got a response via email. My 1st experience purchasing from this website hasn't been a successful outcome receiving the wrong size which is unfortunate. This company website has beautiful dresses. I had every intention to purchase more dresses but unfortunately I will not continue to do business with this company.

They are scam..the clothing doesn't look like the pictures..going to report to FTC..they claim to be in LA. when infact they in Georgia..do not purchase anything from this company!!

DO NOT BUY FROM THIS COMPANY!! The products look nothing like the picture! The items were 4 times too small, no tags on the clothing. The dress was thrown in a box with not receipt or tags on the item. The seams looked like they were sewn by a kid. You can’t get your money back.. only exchange.

Not good. Store credit policy is silly.

TOTAL SCAM! Do not buy from this company! I purchased an item of clothing for $150... stupid me... never received a confirmation email... I never received the item... wrote to them and they started ignoring me completely and it has been three weeks and the item never came! DO NOT BUY FROM THIS COMPANY! You will lose your money!!!!!!!!!