ShopbellavalentinaReviews of shopbellavalentina.com

So disappointed in the quality of these fabrics. Total misrepresentation of product received compared to Isabel & Valentin’s order site and online models. Do not throw your hard earned money away on these clothes.

I ordered an outfit after seeing an Instagram ad and was told it was a 3 to 5 day delivery business days. I was wanting the outfit for an event event and it didn’t arrive. After multiple emails with the company which they were prompt to respond to saying how sorry they were and how frustrating it must be yada yada,, I have asked for a refund said they would refund 50% immediately if I agreed to that which I did, and I have not seen a refund and it’s been 14 days and I’ve still not seen the merchandise after they’ve said it was in transit. I have disputed the charge with my bank.

Horrible, don’t shop here. Dress looked beautiful online, quality and fit is sooo bad, it looks terrible. Refunds are simple, you have to pay like $30 to ship it back IF approved. Don’t buy here!! Also I thought it was in NY but this comes from china and takes forever to arrive.

Wish I had read the reviews first. Beware what they advertise is not what you get. The images represent quality clothing but what shows up is cheap polyester junk. And the worst part is they will return it but you have to pay to ship it. I was truly disappointed ☹️😔 Don't BUY FROM THEM ...

The outfit was absolute junk! Took almost 4 weeks to receive a 3 piece outfit stuffed in a plastic bag. Mind you I was dumb enough to pay $90 for this. Placed an email to return, let's see how that goes!They say their boutique is in Texas. The return address was Jamica NY. Does not deserve 1 star review

If I could give zero stars I would. This company is a total scam. They are quick to take your money, slow to ship, wont cancel when you ask, send garbage clothing, then tell you it's going to be $30 to $40 to ship back the garbage clothes they send, and they say it takes at least 5 to 7 weeks to process a refund. That's how they get you. They try to make it impossible to send anything back. DO NOT buy anything from them. I was stupid and didn't check reviews before I ordered, I wish I would have. UPDATE: this scam continues. They replied to my request for return and said that my item is not eligible for a return as they do not have a fulfillment center that can take returns. They went on to say all their items come from an over seas fulfillment center. Their return policy is clearly stated on their "New York" based "Mother and Daughter" website. I have contacted my bank amd opened a "fraud" complaint. STAY AWAY ... TOTAL SCAM!

Actually should be 0 Stars this order arrived today and it’s crap. I’m embarrassed that this garbage arrived on my doorstep and I had a neighbor pick it up for me so it would not be stolen. I can not even make out what the actual fabric it is. It’s like the worst material I’ve ever seen or felt. It’s like something you’d get at a dollar store. Now, there’s no way to reach out for a refund and I’m out a substantial amount of money. Complete scam.

The dress was low quality material and not very pretty at all. You could likely get the same dress from an Urban Planet store for $19.99. I was expecting it to look like the photos and it didn’t. Also they tried to swindle me with getting a refund. You can go to better online dress stores like Bella Barnett for actual good quality. I would never recommend this company and regret my purchase.