AM APPARELAn online fashion retailer committed to keeping your style alive with an affordable high-quality clothing selection for both men and women. From a collection of stylish jackets, ladies sets, jeans, handbags, and more, you will surely find something to fall in love with.
AM APPAREL (shopamapparel.com) has 148 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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Clothing & Underwear · Houston, Texas
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Clothing & Underwear · Houston, Texas
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Clothing & Underwear · Mineola, Texas
Excellent
Clothing & Underwear · Houston, Texas
Excellent
Showing 87 reviews with 1 star · Clear filters
Duggusean P.
Worst everrrrr!!!!!
Response from AM APPARELMay 10, 2022
Hello Pizzle, Sorry that the products did not meet your expectations. We take customer satisfaction very seriously and we will be happy to take the products back for a refund. We have a free 30 day refund policy. Please contact us to request a return label. Regards, AM APPAREL
Elmer G.
I placed an order a couple weeks ago and have not received my order. I have reached out to customer service, and have yet to hear back from you guys. I just want my refund on an order that has not even shipped.
Response from AM APPARELMay 10, 2022
Hello Elmer, We are sorry that you didn’t have the best experience with us. We try to prioritize customer satisfaction but sometimes things, like delays, happen outside of our control. However I see that your order has been delivered. Please don’t hesitate to contact us if anything. Regards, John M.
Vanessa D.
I paid almost $30 for express shipping, and it’s been a whole 2 weeks and nothing … why give the options if it isn’t going to be delivered.
Response from AM APPARELMay 10, 2022
Hello Elmer, We are sorry that you didn’t have the best experience with us. We try to prioritize customer satisfaction but sometimes things, like delays, happen outside of our control. However I see that your order has been delivered. Please don’t hesitate to contact us if anything. Regards, John M.
Tashemia B.
Never received nor refund
Response from AM APPARELMay 10, 2022
Hello Elmer, We are sorry that you didn’t have the best experience with us. We try to prioritize customer satisfaction but sometimes things, like delays, happen outside of our control. However I see that your order has been delivered. Please don’t hesitate to contact us if anything. Regards, John M. AM APPAREL
Zafar I.
I ordered a Jacket. It has been 20 days and still they couldn’t deliver it to me. I was hoping to use the jacket during this winter, not the next.
Response from AM APPARELDec 13, 2021
Hello Zafar, We are sorry to hear that you haven’t received your package. We tracked and it is still in transit, currently in Illinois since 2 days ago. The package is estimated to be delivered by the end of the week. We apologize for the delays, most orders are delivered with 5-10 days after they leave our warehouse but the holidays have been a bit busier for most shipping companies so some shipments are experiencing delays. We are working on faster shipping options until things get back to normal. Thank you for your continued patience and please don’t hesitate to contact us if anything!
Joseph
I ordered a leather jacket which looks like a vinyl parka without any look of leather and is poor-fitting to boot.
Response from AM APPARELMay 10, 2022
Hello Joseph, Sorry to hear that the product quality did not meet your expectations. We sell different types of leather, including faux Leather which the jacket was made with. The type of leather of the product is usually put in the product title. However we are happy to refund the product. Regards, Patricia L. AM APPAREL
Casey Evelyn W.
I ordered a small and was sent a large
Response from AM APPARELNov 11, 2021
Hello Casey, Thank you so much for leaving a feedback regarding your recent shopping experience with us. Please note that in the order confirmation and shipping emails we specify that the clothing tags may be different from the size you ordered but will most likely fit properly. For example if you ordered a size S, the item, especially tops may have a size L label but they actually fit like a regular size S. This is because we serve a global customer base and different countries may have different size units from those on our labels, so before items leave our warehouses, we convert them to the customer's country size standards to make sure the custiomers receives the products that fits them properly. We apologise that you received the items and they didn't fit like you may have wanted and we are willing to resend a smaller size. Please send us an email at [email protected]. Thank you for your understanding. Regards, AM APPAREL TEAM
Ricardo P.
Expected better quality for that price...I ordered 2 shirts and 1 long sleeve all in 3XL as it says true to size...got the wrong sizes for all 3 items.. 2 shirts came in 5XL and they definitely don't look like 5XL more like a L and I got one shirt in 4XL and seemed like a medium so that was really confusing i don't know what's going on with that.
Response from AM APPARELMay 10, 2022
Hello Ricardo, Sorry to hear that the product did not meet your expectations. We will use your feedback to improve our services and products, please contact us to request a return and refund. We take customer satisfaction very seriously! Regards, John M. AM APPAREL