kyBoot ShoesReviews of shop.kybun.us

Be very careful on the pricy mistake you are about to make. The shoes are very expensive, but as long as you can find the right one that works for you it may be worth it, however you have to pay the shipping to get the shoes and you WILL pay 3 TIMES more of your original shipping cost when you want to return it due to wrong size or excessive heat that shoes cause while you're walking. They are NOT CUSTOMER SERVICE oriented for those who live in the US and are accustomed to customer service, WRONG COMPANY!

After reading a lot of reviews about the Kybun shoes, I decided to buy a sandal. I bought a pair of Kybun sandal(URI FG BLACK) last month from Kybun Qatar, worth 385 $ US. On the third day of using the sandal the insole started to disintegrate and black spots appeared on the grey top of both insoles. I took it back to the same shop. The sales man said better keep the sandal to discuss the subject with the management. Next day they called me to say that the sandal is ok, such thing can happen and nothing can be done, they fixed the black spots. Few days after using the sandal again the black spots started to appear. To be honest, I never thought that the insole will disintegrate after such very short period of use. I see from other reviews that I'm not the only one to see this problem. The Kybun sandal is definitly comfortable but the shoes I bought must have manufacturing defects and Kybun Qatar will not admit that. I have taken pictures of the disintegrated parts.

will not refund my deposit on trial shoes, sent back by USPS as per their shipping label, USPS states as always no updated info, same as USPS always does. Guess I have to get a refund by canceling the credit card

I am re-viewing my previous comment which I feel was somewhat unfair. Admittedly the trial boot did not measure up to my expectations but, after several months wearing the boot I have realized that it is now winter and I can walk out every day without the pain I suffered as soon as Winter arrived. Spent many winter days at home because the pain was so severe with normal footwear. These boots have given me a new freedom, one I never experienced for at least 5 winters. My advice if you purchase trial boot it is as it says, I was unlucky and received a pair that were more than a slight fault pair, the stitching was terrible, but to date they have served the purpose. If you feel you are not happy with the trial footwear, return them and another pair will be sent. My boot I hope will see me through this year. I shall certainly be purchasing a perfect pair next winter. Buy these boots if you suffer with foot or toe pain and you will never regret it Five Stars to you +++++

I bought a brand new pair of Kybun Seouls one month ago and already the soles and sides have started to disintegrate. I wrote to Kyboot and heard from someone called Damaris who said there was nothing Kyboot were prepared to do about it. He said that the soles do disintegrate over time, especially if exposed to the elements or if kept in a cupboard ! I see from other reviews that I'm not the only one to be fed this line over what Kyboot know is a fault with their product. For a start these have not been exposed to ANY extreme weather conditions. And the Seoul hasn't been out for long - should a shoe really be expected to disintegrate after such a short peroid. I wouldn't expect 25 Euro shoes to fall apart like this, let alone 250 Euro shoes. Seriously, if you have money to throw down the drain then by all means consider these as they are comfortable. However, they are not "fit for purpose", and Customer Services at Kyboot acknowledge the problem but refuse to do anything about it. If anyone wants to actually see the farcical emails I've had from Damaris at Kyboot then I'll see if I can get them published in Viz......it's where they belong.

My father bought a pair of shoes in 2018. They cost £238. After wearing them 3 times the sides of the soles started to disintegrate and the underneath of the soles to both feet split from side to side. I went into a Kybun stockists in New York and he said that they were clearly faulty and to contact Kybun. He said that they had been stored in hot, dry heat he thought. We did this and they would do nothing without a proof of purchase. My father, who bought them, has dementia and we cannot find proof. They do not want to help in any way without this. Total waste of money and the company do not seem to care about their customer service. We would have bought them again but not with this experience.

the shoes did not fit well but we could not return them because we had exceeded the 30 day limit to do so. We were out of town and when we returned attempted to return the shoes. We missed the deadline by a few days. We wish some sort of exception could be made for us.

Very slow to process refund. I had to contact several times. Responses we're quick, but action was slow. No apologies, either. To clarify: return was received June 27th and refund was not received until July 14. KYboot did not attempt to process the refund to my card until I sent 2 emails. I am not a chronic complainer who likes to issue bad reviews, but I feel compelled to voice the truth here. Honestly, I would not even have posted a review, but I have received several emails from KYBoot urging me to do so.