shop.icaregifts.comReviews of shop.icaregifts.com

The order was never delivered and they refused to refund. They want 30 days to deliver an order?? That's ridiculous! Terrible service! Terrible customer service!

So ordered some items yesterday. I noticed 2 charges for the same amount on the CC, I called today and the lady on the phone (a horribly rude lady) proceeds to tell me they only charged once. She said IF there is another charge and it's a debit card it can take up to 30 days to drop off. I was steaming mad, I told her that is $100, you could cause someone's bank account to overdraw. She said we only charged you once, I said shall I take a screenshot and show you. She of course refused and said if it doesn't drop off call the bank. I have never been arrested before in my life and am a college educated person and she talked to me like I was a convict. What a horrible person she was. And yet we are forced to deal with it because we want our loved ones to have a pillow or blanket that should have been provided for them in the first place and was not. Edited:Also, our order was missing the $5.00 bottle of shampoo and they refuse to do anything about it. Bianca Jones: You are hilarious

I ordered a bacon double cheeseburger slice of apple pie and Otis spunkmyer cookies cost $34.00 He never received it he was never contacted . I talked to a person there all she told me was no refunds. Never again

Thieves!! They say the food was delivered to the inmate when it wasn't!!! They have basically stolen $24 from me! Do NOT order from them!

I ordered a sandwich combo package for an inmate. They said it was delivered on Wednesday. The inmate said they did not receive it. I called icaregifts to inquire about it and got someone who could barely speak English. She said they would look into it. Got an email that said the prison won't deliver it until Saturday. So a "fresh" made burger, potatoes, and drink will sit around for three days?? Totally unacceptable. I will be refuting the charge on my credit card.

I would give this NO stars if that was possible! Do not waste your money in this site! They will not deliver the food they say they will send. I placed an order on the 18th of Aug today is the 26th of Aug they only deliver on tuesdats in the jail. He still did not receive his food again today. When I spoke with them last week they told me he had another order ahead of mine but he doesn’t. They told me it was pending g and that it could take up to 30 days and they do t know why. So today I called and ordered a refund I can put it on his books. This site sucks customer service sucks and you would be better off putting it on their books so they can order food themselves do not I repeat do NOT waste your money on this site! I will be calling the AG of Ohio about all these bad reviews as well!

It's just big crook racketeering game..Like the demon democratic that want everyone money..🎯💯

Honestly people, put the real blame where it belongs, on the corrupt prison system allowing ICare to charge outrageous prices and now a $9.00 "delivery" fee, which is 30 to 40 percent of the cost of some packages. Contact your representatives and senators, Call your local action reporters. Call the newspaper investigation line. If we don't speak up they will continue to gouge the families of inmates and get away with it. Greed is an ugly thing.