Paul S.
Forcing people to track their purchases…
Forcing people to track their purchases through their phone is the death knell of a compny. DO NOT USE if you expect service.

SHOP.COM is a new kind of shopping comparison site that offers the most comprehensive shopping experience on the web. Our shopping experts have drawn on their industry experience and insider connections to bring you the best collection of the stores you can't live without, and the brands and products you love - all in one place. SHOP.COM pays customers cash back every time they shop online as well as provide them with the best coupons and deals online for thousands of their favorite stores and millions of products.Founded in 1997, SHOP.COM websites have paid over 40 million in cashback to its customers.
SHOP.COM | Market America (shop.com) has 406 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Showing 133 reviews with 1 star · Clear filters
Paul S.
Forcing people to track their purchases through their phone is the death knell of a compny. DO NOT USE if you expect service.
Jacquie W.
What a racket! Worst customer support ever. You try to cancel an order and are told you must contact the auto-ship company, then call another number to get a refund. I told them I wouldn’t, since this subscription was supposed to be canceled months ago. I told the company I would refuse delivery and dispute the charge through my credit card company. Oh my! Then I was told if I did that, they would have to put a BLOCK on my account. Ha-ha. Very funny. Avoid shop.com.
DAVID F.
Absolutely the worst website. Completely inaccurate. All it is is a hey look at some other merchants. The does not tell you where, when or when the shipment will receive. It's always again totally inaccurate. If you use shop.com and our Merchant I will not purchase any goods from you.
Kent I.
Stay away from this site as far as you can I ordered a $350 product saying it ship next day blah blah , realized it’s a drop ship product from china and shit never arrived, worst site ever
Mai An L.
No responsibility in stolen package. No emails saying delivered then stolen and do not want to refund or ship again.
Kathy M.
After purchasing an item through Shop.com, there were 8 fraudulent purchases/charges made on my account. It has been a nightmare dealing with the bank etc to recoup my $$. I would not trust this site.
Brian G.
If you can get around not using this site for purchased products or purchasing from vendors on this site you're better off. The vendors on this site are hit and miss. Most never have communication. You can have a product you ordered sitting in limbo and you email, call, etc. to make sure all is well or what is going on in general and they don't email you back, they don't ever return a call, etc. You name it. Then your package just shows up out of nowhere one day. If you have packages you have to be around to receive them and you use the tracking to give you an idea (if you get as far as getting a tracking number) so you're available that day forget about it. The site and vendors there aren't for you. Go somewhere else. But that's on you I've already went through nonsense on this site if you choose to go ahead. Good luck!!
Dennis
PITIFUL, I DON'T LOSE MY REWARDS WITH ANY OTHER BUYING APP. DONE WITH SHOP!!