SHOP.COM | Market AmericaReviews of shop.com

Did received orders and just as may 19th 2026 someone ordered a membership from Geek Squad for the amount 642.99 and I never ordered anything so now I won't be ordering anything else

I should’ve reviewed this company before I ordered anything what a scam! You order something that comes from a company that takes your money don’t deliver and shop lets you know there’s nothing they can do. When you use your site to advertise for others, your integrity is on the line, but you let me know. Sorry can’t do nothing.

If i could go to negative numbers I'd give it a -5. I have had 2 incidents after years of no issues with my orders. Recently in Nov I'm told they doubled my order because they changed the requirements in the order. On that one they took back the half I didn't order minus the one lowest price item that would bring me current on the new requirements. They forced me to pay the shipping to return the rest of the fraudulent items that I did not order. Instead of doing the proper thing and giving me a chance to correct the issue reasonably or just adding the lowest price item that would put things into compliance. This time they changed pricing on my order after it was placed and claimed I received an email that said they were making the changes and I would need to adjust my order. Upon being notified of such an email I checked my emails including spam and found I did not receive such an email. My order was done correctly last month yet they once again doubled my order and didn't need to as I ordered with the correct requirements. I took screen shots to prove that I met the requirements and was thanked for them. Isent another email asking status and confirming i had not received an email about changes to requirements/ pricing. It's been almost a month and I have had no response on my complaint. They think it proper to double orders if they change requirements without notification on business/ order requirements. Instead of just adding the lowest price item on order to bring into standards. I'm good with that but not doubling an order as that is a lot of money. Up to this point is been a great company that I like certain products. If I could get them at another location I would due to these new ludicrous business practices. This is NOT how you keep satisfied customers. The past 10-15 years I give 5* to the company and products. These practices I give -5* to the greed of the owners of this company to treat people like this. Jeff Foster

There was an unauthorized purchase on my account. They wouldn't do anything to help. I asked to close my account and I was transferred to 11 different people and my account is still open.

Tried to order from /hannahsbookwallets.com- order was delayed twice, with an email stating that the order would be shippEd on March 31. Merchant won’t respond , nor refund money. Several other shop have popped up using the same or similar website and merchandise. Total rip off

The product ordered (Nike sneakers 270) was a good price on the website. I ordered and the website confirmed the order was placed. after a week I received a message that the product was delivered 3 hrs ago. No product was delivered and checked house/ neighbors etc. responded on customer service link and generic message said " we are checking with our courier to track and will get back with you. No response back after 3 attempts to request the courier used and date shipped or please refund my order. They took my funds on 1/29/26 and today 2/20/26, still no delivery and no refund or update. the worst c/s experience online with shop.com.

First press games, do not order from.these I preordered a game back in Sept 2024, with the item being prepared for release in mid to late 2025. I've since discovered that the store has stopped sending out orders and it giving refunds I'm having to chase a company through the financial ombudsman as PayPal refuse to help There stance is that the order was was more than. 120 days ago, which it was but nowhere does this have details for preorders, a concept that seems to be lost on his cans PayPal. Very very poor but standard in the UK.

Shop is part of a scam business. They promote scams!!!! Do not use