SHOP.COM | Market America Reviews | Read Customer Reviews of shop.com

SHOP.COM | Market AmericaReviews of shop.com

3.6406 reviews
Children's Entertainment
1302 Pleasant Ridge Rd Greensboro, NC 27409, Greensboro, North Carolina

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SHOP.COM | Market America

About SHOP.COM | Market America

SHOP.COM is a new kind of shopping comparison site that offers the most comprehensive shopping experience on the web. Our shopping experts have drawn on their industry experience and insider connections to bring you the best collection of the stores you can't live without, and the brands and products you love - all in one place. SHOP.COM pays customers cash back every time they shop online as well as provide them with the best coupons and deals online for thousands of their favorite stores and millions of products.Founded in 1997, SHOP.COM websites have paid over 40 million in cashback to its customers.

SHOP.COM | Market America (shop.com) has 406 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.

Also known as: shop.com
Website: shop.com
Category: Children's Entertainment
Location: Greensboro, North Carolina
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 48% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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SHOP.COM | Market America reviews

Showing 133 reviews with 1 star · Clear filters

Cheryl S.
Apr 6, 2023
No response from emails
No response from emails. Takes FOREVER to get your item. I’ll stick to other online sites that I know deliver! Worst shipping site ever.
Response from SHOP.COM | Market AmericaApr 10, 2023
Hi Cheryl, Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you have experienced with the shipping of your order. We understand that timely delivery and responsive communication are essential in providing an excellent shopping experience, and we regret not meeting your expectations in this case. To help resolve your issue and provide further assistance, please contact our customer service team at 866-420-1709. Our representatives are available Monday through Friday from 9:00 AM to 6:00 PM EST, and they will be happy to address your concerns and provide updates on your order. We appreciate your patience and understanding, and we hope to have the opportunity to make things right for you. Please don't hesitate to reach out to us with any further questions or concerns. Best regards, The SHOP.COM Team
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Breann L.
Mar 20, 2023
This is a scam but my bank is going to…
This is a scam but my bank is going to make it right and make sure they can't access my account I will never order from online places again unless I look at reviews it's sad how people scam like this.
Response from SHOP.COM | Market AmericaApr 28, 2023
Thank you for sharing your experience on Trustpilot. We are truly sorry to hear that you've encountered a scam, and we appreciate your efforts in warning others about it. Please note that Market America | SHOP.COM has been in business for over 30 years, and we take customer trust and security very seriously. We encourage you to reach out to our customer service department, as they will be more than happy to address your concerns and help ensure your online shopping experience with us is both safe and enjoyable. We understand the importance of checking reviews before making any online purchase and we are committed to maintaining a high level of customer satisfaction. We appreciate your feedback and invite you to continue sharing your experiences to assist others in making informed decisions when shopping online. If you need any assistance, please don't hesitate to contact our customer service team at 1-866-420-1709 Monday-Friday between the hours of 9:00 a.m.-9:00 p.m. EST or email [email protected] Stay safe, and we hope you have better experiences in the future.
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Heather M.
Mar 7, 2023
Very bad customer service
Very bad customer service. By that I mean no respond what so ever. Never received my product or even response to my emails about it. Please do not waste your money. Your money will come out of account seconds later and you never hear from them again.
Response from SHOP.COM | Market AmericaMar 8, 2023
Hi Heather. We're sorry you're having this issue. Please call us directly at 1-866-420-1709 Monday-Friday between the hours of 9:00 a.m.-9:00 p.m. EST. so we can get this cleared up. Thank you!
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Susan M.
Feb 24, 2023
No place on the site to review an item…
No place on the site to review an item I purchased. Stupidly because I saw on TV thought it would be great for my cat. ( scratching orb with hemp ball) absolute garbage. Save your money. Don't trust anything from Asian countries! ? I'm glad it was only $40 No directions. No receipt. Jo way /address to return. Never again will I be scammed!
Response from SHOP.COM | Market AmericaFeb 27, 2023
Hi Susan. Thank you for contacting Market America | Shop.com. We apologize that you are not pleased with your purchase. One of our customer service experts will be happy to help you solve this issue. Please contact us at 1-866-420-1709 Monday-Friday between the hours of 9:00 a.m.-9:00 p.m. EST.
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Karyn S.
Feb 6, 2023
HORRIBLE CUSTOMER SERVICE
I HAVE BEEN TRYING TO PURCHASE $400 WORTH OF MERCHANDISE SINCE THE END OF DECEMBER. After SIX phone calls, including 2 with a supervisor, this company cannot and WILL NOT address their issue, which is that they have an IT problem with the PayPal pathway on their website. As a last resort, I wrote a LONG email detailing the problem 2 weeks ago AND STILL NO RESPONSE FROM ANYONE. And to think this is all regarding my desire to spend $$ on their site - I can't imagine the trouble a customer might have if their money was already taken!!!! HORRIBLE CUSTOMER SERVICE - they have all my contact information and still, NOTHING. SPEND YOU MONEY WITH SOMEONE WHO CARES INSTEAD OF THESE PEOPLE, WHO COULD CARE LESS.
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Sondra F.
Jan 22, 2023
My experience with SHOP purchased my pheromones back in…
I purchased my pheromones back in October 29,2022 and have yet to receive my order..the money is long gone out of account and I cancelled the card now and I have wrote multiple emails and no response from them..I am filing a complaint with my bank and with BBB this week.
Response from SHOP.COM | Market AmericaFeb 1, 2023
Hi Sondra. Thank you for your feedback. Our Customer Service team attempted to find your purchase in our database and were unsuccessful. Please call our Customer Service team directly so we can resolve the issue for you. Call 1-866-420-1709 Monday-Friday between the hours of 9:00 a.m.-9:00 p.m. EST. Thank you.
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jeff S.
Jan 14, 2023
This is an absolute breeding ground for…
This is an absolute breeding ground for scams and Shop foes not offer any fraud protection at all. The shop I bought from took $1100 and then there site disappeared. Shops help is “contact dealer”. The dealers site and email come back as sight not found or delivery status failure. Any other purchase app has protection so please don’t ever use this service.
Response from SHOP.COM | Market AmericaJan 20, 2023
Hi Jeff. Thank you for your feedback. We're sorry that you've experienced issues with your purchase. It is unusual that you received notification of email delivery status failure and could mean that you were not using SHOP.COM for your purchases. Market America Worldwide | SHOP.COM has been in business for over 30 years. Please contact SHOP.COM customer support at 1-866-420-1709 Monday-Friday between the hours of 9:00 a.m.-9:00 p.m. EST.
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David R.
Sep 25, 2022
Replacement backordered for months after defective fireplace received, it's almost winter!
Defective fireplace received. Replacement backordered since June. It's about to be cold here.
Response from SHOP.COM | Market AmericaSep 27, 2022
Hi David. We apologize that you are not pleased with your purchase. Please call customer service for further assistance. 1-866-420-1709 Monday-Friday between the hours of 9:00 a.m.-9:00 p.m. EST.
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