Valued C.
Rude workers
Rude workers
Response from Shoe StationJan 29, 2020
We apologize that you had this experience. Please feel free to email details of your experience to [email protected].
Store Contact Information - Mobile, AL: 251-479-7463 - Pensacola, FL: 8504749311 - Tallahassee, FL: 850-894-3650 - Baton Rouge, LA: 225-925-3443 - Albany, GA: 229-431-0011 - Tuscaloosa, Al: 205-344-4442 - Lafayette, LA: 337-993-2777 - Spanish...
Shoe Station (shoestation.com) has 704 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Clothing & Underwear · Birmingham, Alabama
Excellent

Clothing & Underwear · RIVERSIDE, Alabama
Excellent

Clothing & Underwear · Huntsville, Alabama
Excellent

Clothing & Underwear · Montgomery, Alabama
Great
Showing 50 reviews with 1 star · Clear filters
Valued C.
Rude workers
Response from Shoe StationJan 29, 2020
We apologize that you had this experience. Please feel free to email details of your experience to [email protected].
Mckinneysarah67
Good quality shoes for a great price
BLUESUN
store in DiBERVILLE, MS 39450 DON'T CARRY A LOT OF WOMENS SIZE 11
Response from Shoe StationJan 29, 2020
Thank you for sharing your feedback. Is there a specific brand and style you were looking for?
Valued C.
Limited Variety
Response from Shoe StationJan 29, 2020
Thank you for sharing your feedback. Please let us know what store you were in and if you were looking for a specific brand or style.
Valued Customer. T.
The cashier had the worst attitude ever. If I didn't need the shoes exchanged for a gift for my daughter I wouldve kept my money because of her.
Response from Shoe StationJan 29, 2020
Thank you for bringing this to our attention. We’re sorry you had a bad experience and we will strive to do better. Please let us know the store you were in and we work to resolve this.
Linda B.
Had to make a return of shoes I received for Christmas from my husband and they did everything they could to keep me from exchanging for a larger size including saying they were worn and then they had grass on the bottom. The shoes I exchanged them for looked worse then the ones I brought in. It was insulting and a lie. I will do the best I can to buy my shoes elsewhere in the future even if I have to drive to another town. I believe they just didn’t want to exchange their shoes for any reason . Bad customer service
Response from Shoe StationJan 29, 2020
We apologize that you had this experience. Please feel free to email details of your experience to [email protected] so that we may address this.
Valued C.
last shoes I bought did not fit. I bought a pair some where else same size and it was a perfect fit. Miss labeled size?
Response from Shoe StationJan 29, 2020
We're sorry that the shoes did not work out. All of our shoes come labeled from the manufacturer. Please let us know the brand and style and we will look into this.
UNVALUED C.
Horrible customer service. They do not even deserve one star. I received two pairs of shoes for Christmas. Unfortunately, there were 2 left shoes in one of the boxes. The gift-giver had also given me the receipt. I took them back to the store with the receipt, and because they were purchased on sale, the manager of the store told me I would be charged an additional $10 to get the right shoe to my pair! When I wore the other pair of shoes for the first time, I found they had a defective buckle on the side. When I attempted to exchange these for the exact same shoes, the manager refused to help me because I had worn the shoes once. The defect was from the manufacturer, and not something I would have found before wearing them. I will NEVER shop with Shoe Station again, and I would never recommend this store to anyone I know.
Response from Shoe StationJan 29, 2020
Thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better. Please let us know what store you were in or feel free to email details to [email protected].