Shoe StationReviews of shoestation.com

I ordered a pair of shoes in medium width but received a narrow width. The exchange was painless. I reordered them and received a narrow again! The customer service department was again very helpful, but apparently you cannot get what you order! Not trying again… sorry!

This company did not help me at all and were very abrupt. I will not use this company ever again nor will any of my family and friends . I implore any person out there to do the same. An injustice to call it customer care .

I ordered a new balance men's tennis shoe size 4E. They sent me a "W" width. That's not the shoe I ordered. I had to go to FedEx to return the package which cost me $8.59, plus an hour and a half of my time in this crazy heat and gas which is money. I completely and totally dissatisfying experience. Called and complained. Eventually I'll get my money back and my shipping charge back, but I will not get my $8.59 for a new return package. I will never order from shoe station again and I encourage all others to do the same.

I will never order from Shoe Station again. I received a very nice pair of boots that were exactly what I was looking for but they were too big. First of all, archaically, you have to call in to start a return and get a label sent to you. I never received the email even after verifying email address with them and checking spam. The next day I had to call in again to report that and still no label. The service representatives are kind but like robots. They directed me to the site to place a return and I reiterated to them that it directs the customer to call in!!! I will never purchase another pair of shoes from here again because of the difficulty to return. I gave them another email address and still doesn't work. PLEASE update your system for your poor representatives working with the customers.

Purchased while on vaca 600 miles away. Shoe completely broke apart after 4 hours. Will not refund. No offer to return via mail. I’m simply out of the money. This is robbery. No respect for customers.

Took my money post office were unable to deliver, contacted post office who have now said my package is now deemed as lost in post, no response from shoestation noe I'm without my shoes or my money

Will never order from this place again. They said my payment didn’t go threw but took the money off my card anyway twice. When I called to ask why it took the money I was told there was nothing that could be done and I had to wait 3-5 business days for the money to go back on card. Worst experience ever.

Don't Buy ... here's why: I returned shoes that were 100% unworn, except to try on, which, how do you know if they fit or not if your don't try them on? These shoes were returned to me stating they had been worn so the return is denied. I have now wasted money on shoes and shipping. Garbage Company.