D L.
Product didn't arrive, asked for a refund, zero f given
Zero honesty. I ordered a few products, it didn't arrive (tracking didn't show any signature). I told them. They said they would send me more bottles but they would NOT extend their customer guarantee on them. This didn't make sense because I haven't even had the chance to try them since I didn't receive those products, so I asked for a refund which they refused. Was then told to "review the site terms" - i.e. BS for not honouring their terms. Have been ordering from many merchants online and on the rare occasion that the product doesn't show up, a refund would be issued. Not in this case - was even told to get a police report and go ask the shipping company (the responsibility is on the company). Really? Zero customer service - will NOT recommend. Do not rely on this company to do the right thing. Super scammy, zero customer focus and very spammy (keeps sending emails and upsells).

