Seven Auto Rental CarReviews of sevengrouptravel.com

I have had the most horrible experience! They charged me an extra $300 for the rental and another $200 deposit on top of the rental charge. The worst part was when the rotors began to grind on the rental! We were so scared. Plus we had to cut our activities short to get the car back to them. All they cared about was gas and if we didn't pay, they threatened my deposit. They then gave me another car of lower quality (no navigation screen). Then when I asked for a receipt, they told me to wait 2 weeks. Now they won't answer my calls or texts! Do Not Rent Here! I have never been treated so badly. I tried being nice but it didn't help. They just don't care!

Would rate 0 stars if it was an option. I reserved a car to pick up in Orlando and drop off in Tampa. Arrived to get the car and was told I can't drop in Tampa. When i asked why the reservation worked he just said Tampa is closed and they are cancelling my reservation. I was charged a deposit when I booked (have the credit card statement) and he told me "no you weren't." Still trying to get that deposit back. This was on the phone as well because he was not even there when I arrived. My first warning sign should have been the dirty, hole-in-the-wall trailer this place uses as a "rental office". Terrible company, terrible service. Don't use this rental company. Pay more for the reputable ones. I've learned my lesson the hard way.

HORRIBLE, NIGHTMARE, Stay away, they cancel my reservation for no show at 9h but it's totally false because my reservation was for 10h. They refused to help me even I had a email and text that confirm my reservation at 10h and they continued to lie.

Total garbage company STAY AWAY. horrible liars they have an agenda with low prices in the beginning then charge fees and keep deposits for weeks working on over a month. Let me help you save from headaches and money kept from you. In my opinion it’s stolen Foreign company with crooked business ways.

Ne louez surtout pas de voiture avec cette agence. C'est des arnaqueurs. Ils vous obligent à prendre une assurance supplémentaire d'environ 300 $ sinon pas de voiture. et dans ce cas vous perdez le montant payé pour la location. Ils ont mis plus d'un mois (36 jours) pour nous rembourser le dépôt de garantie de 500 $US. Compagnie à bannir.

They are scam. There is a reason that this company is giving rental for so cheap because they want to give trouble to customer at the time of pickup by upselling their insurance policy and toll package

We arrived July 2nd returned the car July 5th and our balance went from $38 to $800. A 500 deposit that I still have not been refunded and the car was dirty and smelly . Then they had the nerve to complain we sprayed air freshener to deal with it . Never answered to switch it out just terrible

I came to Orlando to go on a family trip myself and three children. My car reservation went from $62.00 to $700.00 I was told I would get my money back and it was a deposit. I still haven't received my money back yet a week later. I definitely would not recommend this place. It wasn't even a luxury car for the price I was charged and who has 3000.000 worth of insurance that's extremely ridiculous.