Douglas A. F.
Don't use Service Pros Plumbers, Inc. of Antioch, CA
DON'T use Service Pros Plumbers, Inc., 126 Railroad Ave, Antioch, California 94509, (925) 753-5600, Ca Lic.# 979455 In June 2025, my 91-year old Mother's water heater was leaking through the T & P (Temperature and Pressure) relief valve. She hired Service Pros Plumbers, Inc. The plumber installed two items to address the problem: 1. T&P(Temperature and Pressure) relief valve with a 4-1/2" Shank 2. 3/4" PRV (pressure reducing valve) The bill was $1009. The bill seemed very high to me so I asked my Uncle, who is a licensed plumber, to tell me if it was a fair price. He said it was not a fair price. He said the job would take 1 hour to accomplish. He also said the parts would cost about $135 retail at one of the "big box" home improvement centers. I know, plumbers say they buy better quality parts than you can get at the home improvement stores, and that the better parts cost more. Ok, lets double $135, so the parts might be about $270. Now, subtracting $270 from the total bill of $1009, makes the labor cost at $739 for a job that should take 1 hour. Outrageous! I called the Service Pros Plumbers manager and told him why I thought his company overcharged my Mom. Instead of treating my concerns with respect, he quickly became very argumentative with me. Then, he hung up on me as I was still speaking. I strongly suggest that you DON'T use Service Pros Plumbers, Inc., 126 Railroad Ave, Antioch, California 94509, (925) 753-5600, Ca Lic.# 979455