Steve
Wonderful experience
Great product. Wonderful service Quality.
An inspired home collection. Luxury bedding, furniture, décor, nursery and more.
Serena & Lily (serenaandlily.com) has 280 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Furniture Stores · Indio, California
Excellent
Furniture Stores · Culver City, California
Excellent
Furniture Stores · Van Nuys, California
Excellent

Furniture Stores · Oxnard, California
Excellent
Showing 236 reviews with 5 stars · Clear filters
Steve
Great product. Wonderful service Quality.
B D.
The Del Mar design shop is beautiful represented and stocked and has incredibly helpful associates. Thank you Brett always!
Elizabeth
Wonderful gracious customer service, yes, you get to talk to a real person who was very helpful. Love the vibe of the chandeliers, in particular. Thank you.
Gena S.
Great customer service. Proactive prior to shipment going out. Eliminated unnecessary returns.
Megan B.
The rep was so helpful & accommodating! Made my concern inquiry a breeze and easily handled. Thank you!!
Gina W.
Serena and Lily is a class-act company. It has excellent customer service and has excellent, beautiful products.
Ju
I will have to say that Serena and Lily have the best customer service team in the industry. I've dealt with 4 different customer service reps over the last couple months with questions and returns, and I found all to be incredibly well-trained,informative, knowledgeable, upbeat, pleasant and helpful. They do an excellent job training their team. Theirs is a srandard long lost in business. How refreshing. Good job Serena and Lily.
Sherrie L.
Customer service was very kind and considerate of my time. Ask me the important questions for security reasons and made my return very easy.