Wyre is a financial technology company that builds payments infrastructure for crypto. We provide world-class Payment APIs, providing secure access to the most inclusive and open monetary infrastructure in the world. We leverage blockchain technology to build the fastest and most cost effective payment solution for your business. Wyre is the catalyst you have been looking for building your application/business. From accepting card payments to sending global payouts, our APIs help you launch in hours, not months.
Sendwyre (sendwyre.com) has 828 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Administration & Services · Santa Barbara, California
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Showing 278 reviews with 1 star · Clear filters
mohammed A.
Doesnt even work and feels like a scam
Response from SendwyreJun 24, 2020
Hi Mohammed, Sorry to hear about the experience you've had on our platform. I'm happy to help clear things up and answer any questions you may have. If you haven't already done so, you can email us directly at [email protected] or call us at (415) 374-7356.
Craig
Stay away from these scam artists! These people just eff you around forever & trying to get ahold of them is a nightmare. Thank God my bank refused to transfer money to them! But now I'm pis*ed they've got all my personal info! DO NOT TRUST THESE SCAMMERS & GIVE THEM YOUR PERSONAL INFO!!
Response from SendwyreMay 1, 2020
Hi Craig, We're happy to take a look at your account and see what's going on. We weren't able to find any recent support requests made from this name; we'll need your email address to investigate this matter further. Please reach us directly at [email protected]. Our support hours are Monday through Friday from 9 AM until 6 PM ET and we usually respond within 24 hours during weekdays and 72 hours if your request is submitted on the weekends.
Antonio M.
Worst experience ever! All I have is repeated request for the same information I have been sending for about a month now! I just can’t conceive how this could be so difficult!
Response from SendwyreDec 2, 2019
Hi Antonio, Sorry to hear about the experience you've had with on-boarding. Are you available for a quick chat today? I'm happy to walk you through what's going on with your account and what we need to complete the verification process. You can also reach me and the team directly at 415-374-7356. Thank you! Kind regards, Monica
Robert A.
I have that sinking feeling in my gut that I've been had by a scam. I requested funds from my bank on 10/27 to purchase ETH and it's now 10/31. I tried to login to sendwyre and they said that I needed to have my account verified. It was verified enough to send money but not to check on when the funds were received? Red Flag. I would feel a little better if I were able to get a person via chat at 3:00pm in the afternoon or via Phone at the same time. Nothing. I just want to let people know that this--along with a steady flow of overly glowing 5 star ratings amidst a few basement bottom 1 star ratings with nothing in between --just a suggestion--steer clear until this can be figured out. This doesn't smell right.
Response from SendwyreNov 21, 2019
Hi Robert, Very sorry to hear about the experience you've had on our platform. I'm happy to help clear things up and answer any questions you may have. You can email me directly at [email protected] or call us at (415) 374-7356.
administrator
I thought this was a good site through the recommendations of metamask and truspilot reviews. I initiated an ACH transfer on October 9th and was cleared by my bank on the 11th. However, I am still waiting for the funds to clear from wyre as of October 16th. If anyone is in a rush to get crypto-currencies like me, do not use this website. The item I wanted to buy has increased by 2x, and would likely be 3x the original price one the funds hit my wire account. Not to mention how much time it would take to convert my wyre funds into ETH...
Response from SendwyreNov 21, 2019
Hi there, Thanks for bringing this experience to our attention, we truly value your feedback. ACH transfers take 3-5 business days to complete and processing times do not include weekends or bank holidays. Based on the dates shared, your transaction completed on the 5th business day as Oct 14 was a bank holiday this year. Our processing times are standard for most crypto currency exchanges offering ACH transfers. We do offer wire deposits for same day processing. If you'd like to learn more about this feature, please email us directly at [email protected]. We apologize for any inconvenience caused and will make sure to explicitly highlight the processing times up front going forward. Thanks again for your feedback and let us know if you have any other questions.
Matt
I used wyre to transfer funds to an exchange for cryptocurrency. My funds were taken immediately but no coins showed up. I emailed wyre and was told there was trouble accessing my bank...yet they already had the funds. They needed a selfie of me and a picture of blank check. Absolutely not. They said funds would be returned automatically after 7 business days. Its now been almost 22 and want nore bank info to even return the funds they are holding. Trying to get a hold of a manager now. Users beware and stay clear
Response from SendwyreApr 1, 2019
Hey Matt, very sorry to hear about this experience. We'll reach out directly shortly and resolve the issue immediately. Thanks for bringing this up to our attention. If you ever need to get a hold of us in the future, please call 415-374-7356.