SendwyreReviews of sendwyre.com

Response from SendwyreSep 30, 2021

Hey A V, Thank you for taking the time to leave us a review. We're so sorry to hear you're having trouble locating your ETH. We definitely hear your concern here and want to get this checked for you. If you haven't gotten a response from a representative yet, we definitely apologize for the delay. We do our best to address inquires as soon as possible. We'd love to hear more context about the situation so we can have a better understanding. We’re happy to check into this with you and clear up any miscommunication. If you don’t mind, if you haven't heard from us, could you please reach out to us at [email protected], so we can ensure you’re taken care of? Thank you for your patience here, A V. We look forward to hearing from you so we can get this wrapped up! Kindly, Wyre Support Team

Response from SendwyreSep 27, 2021

Hey Latrese, Thank you for taking a moment to leave us a review. It sounds like there's been trouble verifying and adding your new payment method information in Celsius. We're so sorry to hear about the trouble it's been for you. We’re happy to check into this with you and clear up any miscommunication. If you don’t mind, could you please reach out to us at [email protected], so we can be sure you’re taken care of? Thank you for your patience here, Latrese. We look forward to hearing from you so we can get this all wrapped up! Kind Regards, Wyre Support Team.

Response from SendwyreSep 27, 2021

Hey William, We appreciate you taking the time to leave us a review. We hear your concern regarding the fees associated with your transaction. During times of high network activity there can be unusually large network fees associated with cryptocurrency transfers. The mining fees are not set by or paid to Wyre or our wallet partners though we do apologize for any confusion in the messaging prior to initiating your buy. It sounds like you're running into some trouble adding your new payment method. We’re happy to check into this with you and clear up any miscommunication. If you don’t mind, could you please reach out to us at [email protected], so we can be sure you’re taken care of? Thank you for your patience here, William. We look forward to hearing from you so we can get this all wrapped up! Best Regards, Wyre Support Team.

Response from SendwyreSep 24, 2021

Hey Srini Thank you for leaving us a review. We’re sorry to hear about the recent negative experience with fees associated with your transaction attempt. During times of high network activity there can be unusually large network fees associated with cryptocurrency transfers. These mining fees are not set by or paid to Wyre or our wallet partners though we do apologize for any confusion in the messaging prior to initiating your buy. We would love to hear more context about the situation so we can have a better understanding. We’re happy to check into this with you and clear up any miscommunication. If you don’t mind, could you please reach out to us at [email protected], so we can ensure you’re taken care of? Thank you for your patience here, Srini. We look forward to hearing from you so we can get this wrapped up! Kindly, Wyre Support Team

Response from SendwyreSep 15, 2021

Hi Padilla Thank you for leaving a review with us today. We’re so sorry to hear about the negative experience with fees associated with your recent transaction. During times of high network activity, there can be unusually large network fees associated with cryptocurrency transfers. These mining fees are not set by or paid to Wyre or our wallet partners though we do apologize for any confusion in the messaging prior to initiating your buy. We definitely would love to hear more context about the situation so we can have a better understanding. We’re happy to check into this with you and clear up any miscommunication. If you don’t mind, could you please reach out to us at [email protected], so we can ensure you’re taken care of? Thank you so much for the patience here, Padilla. We look forward to hearing from you so we can get this wrapped up! Best Regards, Wyre Support Team

Response from SendwyreSep 15, 2021

Hey Alexi, Thank you for taking the time to leave us a review! We’re so sorry to hear that your recent experience with us was a negative one. It seems like there may have been a negative experience due to fee prices on your transaction. During times of high network activity there can be unusually large network fees associated with cryptocurrency transfers. These mining fees are not set by or paid to Wyre or our wallet partners though we do apologize for any confusion in the messaging prior to initiating your buy. We would love to hear more context about the situation so we can have a better understanding. We’re happy to check into this with you and clear up any miscommunication. If you don’t mind, could you please reach out to us at [email protected], so we can be sure you’re taken care of? Thank you for your patience here, Alexi. We look forward to hearing from you so we can get this all wrapped up! Kind Regards, Wyre Support Team.

Response from SendwyreSep 15, 2021

Good Afternoon Adrian, Thank you for leaving us a review! Thank you for sharing your concerns. We're sorry to hear about the negative price or fee experience you may have had here. We're more than happy to take a look into the transaction you may have placed to clear up any confusion. If you don't mind, could you please reach out to [email protected], so we can be sure you're taken care of? Thank you for the patience here, Adrian. We look forward to hearing more about your experience and assisting how where we can. Kind Regards, Wyre Support Team.

Response from SendwyreSep 15, 2021

Hey Jam, Thanks for leaving us a review! We’re sorry to hear about the negative experience with fees associated with your transaction. During times of high network activity, there can be unusually large network fees associated with cryptocurrency transfers. The mining fees are not set by or paid to Wyre or our wallet partners though we do apologize for any confusion in the messaging prior to initiating your buy. We'd love to hear more context about the situation so we can have a better understanding. We’re more than happy to check into this with you and clear up any miscommunication. If you don’t mind, could you please reach out to us at [email protected], so we can ensure you’re taken care of? We appreciate the patience here, Jam. We look forward to hearing from you so we can get this wrapped up! Best Regards, Wyre Support Team