SendwyreReviews of sendwyre.com

Response from SendwyreFeb 2, 2022

Hey Vedat, Thank you for leaving Sendwyre.com a review. We're so sorry to hear that your experience with Wyre was a negative one. We hear your concern regarding the fees associated with your transaction. During times of high network activity, there can be unusually large network fees associated with cryptocurrency transfers. The mining fees are not set by or paid to Wyre or our wallet partners though we do apologize for any confusion in the messaging prior to initiating your buy. We’re happy to check into this with you and clear up any miscommunication. If you don’t mind, could you please reach out to us at [email protected], so we can be sure you’re taken care of? Thank you for your patience here, Vedat. We look forward to hearing from you soon so we can get this resolved! Enjoy the rest of your week. Kind Regards, Wyre Support Team.

Response from SendwyreJan 18, 2022

Hey Phil, Thanks for leaving a review for Sendwyre.com. We hope the day is going well for you. We're so sorry that your experience with your purchase attempt was a negative one. If the transaction failed you should not have been charged for the transfer. You may see a pending charge that should return to you within 3-5 business days. If you see any other charges on your account we would be happy to take a closer look at this with you. We would love to gain an understanding of what occurred. If you could, please send us a request at [email protected], so we can ensure you're taken care of. We hope you enjoy your week, Phil. Kindly, Ashley

Response from SendwyreJan 21, 2022

Hi Alif, Thank you for your review of Sendwyre.com. We're so sorry to hear about the negative purchase experience you had. If a transaction fails, there can sometimes be a pending charge that should return within 3-5 business days. Depending on the bank, they may handle pending charges with different timeframes. If you've checked with your bank and still see this charge, please reach out to us so we can assist. If you don't mind, could you please reach out to us at [email protected], so we can get you taken care of? Enjoy the rest of your week, Alif. Kind Regards, Wyre Support Team.

Response from SendwyreJan 19, 2022

Hey Jesse, We appreciate the review you left for Sendwyre.com. We're sorry to hear that your first transaction experience was confusing. It sounds like you weren't supplied with a specific reason for the failure of your order. Orders can fail for a number of different reasons. We would love to hear more about your experience in order to gain an understanding. If you don't mind, could you reach out to us at [email protected], so we can be sure you're taken care of? Thank you again, Jesse. We hope that you enjoy the rest of your week! Best, Wyre Support Team.

Response from SendwyreJan 18, 2022

Hi Bobby, Thanks so much for leaving a review for Sendwyre.com. We hope you're well. We're so sorry to hear about the trouble with your purchase. Wyre is the payment processor for our wallet partners. We would love to hear further about your experience so we can best assist you. If you could, please do send us a request at [email protected], so we can review this with you. We hope you enjoy your week, Bobby. Kindly, Wyre Support Team.

Response from SendwyreJan 27, 2022

Hi Frederick, Thanks for taking a moment to leave Sendwyre.com a review. We're so sorry to hear that you had some trouble with the amount of your transaction. We definitely want to hear more about this so we can fully understand the situation. We can further investigate to see the information on your order, the amount of crypto you see at checkout should be the amount that you receive. If you don't mind, could you please reach out to our team at [email protected], so we can ensure you're taken care of? Thank you for the patience here, Frederick! We hope to hear from you soon so we can get this resolved together. Kindly, Wyre Support Team.

Response from SendwyreJan 21, 2022

Hi Blake, Thank you for taking a moment to leave a review for Sendwyre.com. We're so sorry to hear about the negative purchase experience you had. During times of high network activity, there can be unusually large network fees associated with cryptocurrency transfers. These mining fees are not set by or paid to Wyre or our wallet partners though we do apologize for any confusion in the messaging prior to initiating your buy. We would love to hear more context about the situation so we can have a better understanding. We’re happy to check into this with you and clear up any miscommunication. If you don’t mind, could you please reach out to us at [email protected], so we can ensure you’re taken care of? Thank you for your patience here, Blake. We look forward to hearing from you so we can get this wrapped up! Kind Regards, Wyre Support Team

Response from SendwyreJan 19, 2022

Hi John, Thanks for leaving a review for Sendwyre.com. We're so sorry to hear that you didn't have a great experience with our Support. We definitely want to hear more to gain an understanding of the trouble with your transfer. We would love to help you with a resolution. If you don't mind, can you please reach out to us at [email protected], so we can be sure you're taken care of? We hope you enjoy the rest of your week, John. We hope to hear from you soon. Kindly, Wyre Support Team.