SendwyreReviews of sendwyre.com

Response from SendwyreFeb 18, 2022

Hey there, Thank you for leaving Sendwyre.com a review. We're so sorry to hear you're having trouble finding your ETH. It would definitely cause alarm to not be able to find the crypto you purchased. We want to do everything we can to help locate your transaction and resolve any confusion. If you don't mind, could you send our team a message at [email protected], so we can get this resolved with you? We hope you enjoy the upcoming weekend! Thank you for your patience. Kind Regards, Wyre Support Team.

Response from SendwyreFeb 18, 2022

Hey Kyle, Thank you for your review of Sendwyre.com. We're so sorry to hear that you're having trouble locating your transaction. Wyre is a payment processor and we process the payments for purchases made within our wallet partners like MetaMask, Transak, Celsius, Gem, Exodus, OpenSea, Maker, and OpenNode. We definitely want to do what we can here to help you locate the funds. If you can't get into your wallet, this would be something the wallet provider may be able to help you with. Wyre is only the payment processor, so we can't help with any access to your wallet. We definitely want to hear more about this so we can gain an understanding and help get your trouble resolved. If you don't mind, could you please reach out to our team at [email protected], so we can get you taken care of? Thank you for your patience, Kyle. Enjoy the upcoming weekend! Kindly, Wyre Support Team.

Response from SendwyreFeb 17, 2022

Hey Isak, Thanks for the review of Sendwyre.com. We hope you're enjoying your day so far. We’re sorry to hear about the recent negative experience with fees associated with your transaction attempt. During times of high network activity, there can be unusually large network fees associated with cryptocurrency transfers. These mining fees are not set by or paid to Wyre or our wallet partners though we do apologize for any confusion in the messaging prior to initiating your buy. We would love to hear more context about the situation so we can have a better understanding. We’re happy to check into this with you and want to clear up any miscommunication. If you don’t mind, could you please reach out to us at [email protected], so we can ensure you’re taken care of? Thank you for your patience here, Isak. We look forward to hearing from you so we can get this wrapped up! Kindly, Wyre Support Team

Response from SendwyreFeb 17, 2022

Hey Neil, Thank you for your review of Sendwyre.com. We're so sorry to hear about the delay you're seeing with your purchase. There could be a few reasons for the time delay. During times of high network activity, there can be a small delay in the delivery of cryptocurrency transfers. The delay shouldn't be more than an hour or two. If you see a delay longer than that we can definitely help check into it with you. We’re happy to check into this with you and clear up any miscommunication. If you don’t mind, could you please reach out to us at [email protected], so we can be sure you’re taken care of? Thank you for your patience here, Neil. We look forward to hearing from you so we can get this all wrapped up! Best Regards, Wyre Support Team.

Response from SendwyreFeb 17, 2022

Hi Jake, Thank you for leaving Sendwyre.com a review today! We definitely hear your frustration with the amount received for your transfer. I'm happy to go into some information that may help with any confusion here. Cryptocurrency is always represented as what the amount is currently worth in your native currency. For example, 1 Bitcoin may be worth $50,000 today and $49,000 tomorrow. This does not mean you have any more or less cryptocurrency, it's just currently worth less than it was at the moment you purchased it when compared to your native currency. We're happy to look further into this if there is still any confusion on your purchase. If you don't mind, could you reach out to our team at [email protected], so we can be sure you're taken care of? We hope that you enjoy the rest of your day, Jake! If you need us, we are happy to help. Kindly, Wyre Support Team.

Response from SendwyreFeb 8, 2022

Hey Anthony, Thank you for leaving a review for Sendwyre.com. We're so sorry to hear you may be having errors with your purchase attempts. We want to check into this with you and gain an understanding of what's going on. There can be many reasons you may be experiencing a failure but our team is happy to help you! If you don't mind, could you please reach out to our team at [email protected], so we can ensure you're taken care of? Thank you for your patience, Anthony! Enjoy the rest of your week. Best, Wyre Support Team.

Response from SendwyreFeb 2, 2022

Hey Elia, Thank you for your review of Sendwyre.com. We're sorry to hear that you had a negative purchase experience associated with the conversion rates. During times of high network activity, there can be unusually large network fees associated with cryptocurrency transfers. The mining fees are not set by or paid to Wyre or our wallet partners though we do apologize for any confusion in the messaging prior to initiating your buy. We’re happy to check into this with you and clear up any miscommunication. If you don’t mind, could you please reach out to us at [email protected], so we can be sure you’re taken care of? We hope that you enjoy the rest of your week, Elia. We look forward to hearing from you so we can help this get resolved for you! Kind Regards, Wyre Support Team.

Response from SendwyreFeb 2, 2022

Hi David, Thank you for taking a moment to leave a review for Sendwyre.com. We're so sorry to hear about the negative experience associated with the fees on your purchase. We understand the frustration that can come with higher fees than normal. During times of high network activity, there can be unusually large network fees associated with cryptocurrency transfers. The mining fees are not set by or paid to Wyre or our wallet partners though we do apologize for any confusion in the messaging prior to initiating your buy. We’re happy to check into this with you and clear up any miscommunication. If you don’t mind, could you please reach out to us at [email protected], so we can be sure you’re taken care of? Thank you for your patience here, David. We hope you enjoy the rest of your week and hope to hear from you soon! Best Regards, Wyre Support Team.