Send FlowersReviews of sendflowers.com

That was awful, They did not send the ballon that I ordered and the flower is completely different from what I saw in the website. Don't buy from this company.

Scam, scam, scam, scam

Please keep away from this RIP OFF COMPANY, I ordered flowers for a friends elderly parent an what her daughter received was a bunch of half dea/ wilted flowers !!!! Warning, so many flower companies, please keep away from this one and research reviews prior ! I was given a thirty percent discount and 10 dollar credit, who in hell would order again. The credit was 7 dollars on approx 50 dollar order. Review BBB complaints. amd others on this company./ A Dispute was made with PAYPAL.

Horrible company. Will take your money and allow you to put in an address they CANNOT service. Only for you to find out the DAY OF and only by YOU CONTACTING THEM. Literally the worst. Why take an order you can’t deliver to? And then you don’t even contact the customer, they have to contact you? Don’t use.

Birthday is technically every 4 years. Tried to surprise my grandmother on her birthday and they screwed it up. It's now been 4days after the delivery date and nothing. Do Not Use them.

They fail Promise satisfaction guarantee and same day delivery..... NOT TRUE I order and paid Flowers, Balloons and Teddy bear from my sick Daughter.....3 hours later I just got an email with "apologies" Bad business: You should not promise what you cannot do

DO NOT USE! I ordered flowers in a blue vase with a blue teddy bear for the arrival my new grand son. Neither were delivered but a plain glass vase with a very sad ribbon 3 balloons I ordered were there but the flowers were substituted with cheaper ones. All in all very disappointing as I paid almost 80 euro for them! Never never again. UPDATE FROM SEND FLOWERS Thank you for taking the time to communicate to us why our product did not meet your expectations. I apologize that such inexcusable errors were made with your order. We have every intention of providing the best solution available to resolve the issue as soon as possible and regain your confidence in our company. We would like to offer you 30% to show how deeply sorry we are for the substandard service demonstrated by both our company and our delivering affiliate. The value of our arrangements is not typical of our services as we have a selection of preferred vendors to accommodate the variety of arrangements we offer. Although unforeseen issues may arise, please rest assured we will further evaluate how we can prevent this problem from occurring again in the future. Your feedback is highly appreciated and will assist us in better serving valued customers like yourself. Again, we apologize for any inconvenience you have experienced while using our company. It is our goal to retain you as a satisfied customer and hope to serve you again in the future. 30% off another order?? No way will I risk throwing more money their way. Sad thought!

I ordered flowers for my friend who lost her baby and it was his 1st birthday. I picked a bouquet that was available for next day delivery. I got the confirmation letter to my email right away for next day delivery. I get a text the next night and asked if I had sent anything I said yes that they should have gotten the flowers. He said nothing showed up. When I called their customer service the automated teller said my order number was out for delivery. I continued to call back several times until I got a real person who told me they couldnt deliver it today and wanted it rescheduled for Monday. I was like no that's not ok they wont be at that address and I needed them TODAY! I asked why I wasnt notified. She said I should have got an email. I stated I didnt and as I'm on the phone with her it comes through to my email at 1048pm!!!! She asked what she wants me to do I told her refund my money and I wanted nothing to do with them! I wish I could give them 0 stars very disappointed!!